Shipping & Fulfillment Associate

Job Description

Job Description

Job Title : Shipping & Fulfillment Associate

Location : Victor, NY

Hire Type : Contingent

Pay Range : $21 / hour

Work Type : Full-time

Work Model : Onsite

Work Schedule : Monday – Friday, 8am – 5pm

Recruiter Contact : Luisa Beato, lbeato@imaginestaffing.net

Nature & Scope : Positional Overview

The Imagine Group is recruiting for a Shipping & Fulfillment Associate on behalf of our client, a leading provider of advanced healthcare-technology solutions in Victor, NY . The organization empowers clinicians and facilities by delivering reliable equipment, expert service, and a culture of continuous growth and innovation. This is a contract-to-hire position with one of Western NY’s most prominent Aging Life Care organizations.

In this role, you will be responsible for ensuring the accurate and timely processing of customer orders; from picking and packing to shipping and inventory tracking. You’ll help maintain an organized warehouse environment, prepare shipments using various carriers, and verify that all products meet quality standards before delivery. This position plays a key part in keeping operations running smoothly and customers satisfied through attention to detail, reliability, and teamwork.

Role & Responsibility :

Tasks That Will Lead to Your Success

• Process Sales Orders
• (Create Pick Ticket; Create PO when needed)
• Pick Parts
• Receive Incoming shipments
• Process Outgoing shipments
• Process Returns / RMA’s
• Process “approved” daily Purchase Orders
• Daily PO follow-up & update of PO notes for parts not yet received
• Review long lead times to evaluate if we can get sooner from an alternate vendor
• Daily update SO & WO notes with ETA’s of parts receipt
• Maintain SO communication to customers / technicians – order confirmation / tracking info / Est receipt of items (including updating website orders)
• Process Weekly parts orders based on assigned reorder levels (via SOS report)
• Perform annual physical inventory count & reconciliation

Skills & Experience

Qualifications That Will Help You Thrive