Writes complete estimates / supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
Takes clear and accurate photos of damages.
Order parts, check availability and ensure that we receive the accurate discount from all vendors.
Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
Assigns labor to Technicians and Painter.
Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
Finalize and line match supplements prior to vehicle delivery.
Confirm the insurance supplements are scanned and attached to estimating system.
Pre-close files for delivery.
Verifies the exceptions tab in the estimating system throughout the repair process.
Ensure all parts have been received and invoices are posted.
Confirms all labor has been assigned accordingly.
Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
Prepares file for final bill upload.
Make sure correct verbiage is used on estimate for final billing.
Document in notes that you have completed the file and upload for billing.
Requires little to no experience in discipline
Conducts routine tasks as directed
Requirements
Minimum 4 year of collision auto body repair experience.
Knowledge of insurance procedures and requirements.
I-CAR certification.
Proficient in the use of estimating software CCC One.
Must have experience in writing estimates for high end vehicles and writing jigs.
Benefits
401(k)
Employee discount
Life insurance
Paid time off
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Auto Body Estimator • Whittier, CA, US
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