Customer Service Representative

At Cooling Unlimited, Inc., we've been growing steadily since 1986, starting with just a single truck. As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service. If you're looking for a place where your skills are valued and you can make a real impact, we'd love to hear from you!

We are looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish!

Work Hours : 8 am to 5 pm, Monday through Friday, occasional overtime may be required

Pay Range : $22 - $27 per hour depending on experience + Spiffs!

Our Benefits :

• Health insurance - 50% paid by employer
• Dental & vision insurance - 50% paid by employer
• 100% employer-paid short and long-term disability insurance
• 100% employer-paid life insurance
• 401K retirement plan with 3% company match
• 5 Paid sick days on the accrual basis
• 7 Paid holidays
• Vacation time
• Paid day off on your birthday!

Required Qualifications :

Job Duties :

customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator