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Technical Presales Engineer
Technical Presales EngineerSTS EDUCATION • California, MO, US
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Technical Presales Engineer

Technical Presales Engineer

STS EDUCATION • California, MO, US
10 days ago
Job type
  • Full-time
Job description

Pacific OneSource Human Resources Manager

Overview : Direct message the job poster from STS EDUCATION

Responsibilities

  • Collaborate with the sales team to understand customer requirements and design Cisco and Aruba networking solutions tailored to K-12 environments and public sector environments.
  • Conduct technical presentations, product demonstrations, potential site walks, network assessments, and proof-of-concepts (PoCs) for customers.
  • Assist in the development of proposals, bills of materials (BOMs), and network diagrams.
  • Provide guidance on network architecture, security best practices, and wireless deployment strategies.
  • Lead or assist in the installation, configuration, and troubleshooting of Cisco and Aruba networking solutions, including switches, routers, firewalls, and wireless access points.
  • Perform network assessments, optimizations, and upgrades to ensure optimal performance and security.
  • Provide technical documentation, training, and knowledge transfer to school IT staff.
  • Serve as an escalation point for network-related issues and support tickets.
  • Assist with general networking support, including diagnosing and resolving connectivity issues, managing VLANs, and troubleshooting hardware failures.
  • Monitor network performance and proactively identify areas for improvement.

Required Skills / Abilities

  • Deep understanding of network protocols, VLANs, routing (OSPF, BGP), switching, and wireless technologies.
  • Experience with Cisco Catalyst, Meraki, and Aruba Instant / AP platforms.
  • Knowledge of network security principles, firewalls, and authentication protocols (802.1X, RADIUS, NAC).
  • Familiarity with K-12 network design best practices and E-Rate funding requirements.
  • General networking support expertise, including DHCP, DNS, subnetting, and QoS configuration.
  • Soft Skills : Strong problem-solving abilities, excellent written / verbal communication, and the ability to explain complex technical concepts to non-technical stakeholders.
  • Experience designing and implementing SD-WAN solutions.
  • Knowledge of cloud networking platforms (Cisco Meraki, Aruba Central).
  • Familiarity with automation tools and scripting (Python, Ansible) for network operations.
  • Familiarity with Channel tools like CCW and IRIS

    • Education and Experience

  • Certifications : Cisco CCNP or Aruba ACMP / ACSP (or equivalent experience); CCIE or Aruba Expert-level certifications are a plus.
  • Experience : 5+ years of hands-on experience with Cisco and Aruba networking solutions, including LAN / WAN, wireless, security, and cloud-based networking platforms.

    • Physical Requirements

  • Ability to travel as required to customer sites, with occasional overnight stays.
  • Ability to sit or stand for extended periods and use office equipment, including computers and phones.
  • Valid driver's license and reliable transportation.
  • Office setting with occasional travel to customer sites, including industrial and commercial environments.
  • Flexibility to work remotely, when necessary, with the expectation of occasional site visits for presentations, assessments, and training.
  • Lift up to 25 pounds

    • Travel

  • Quarterly travel to STS HQ in Simi Valley
  • Ability to travel to customer sites as needed

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    Technical Engineer • California, MO, US