Technical Customer Success Specialist

A company is looking for a Technical Customer Success Specialist to provide technical product support to customers and internal stakeholders.

Key Responsibilities

Provide technical expertise throughout the client lifecycle, including implementation

Serve as the first escalation point for issues involving technical integrations

Proactively identify and resolve potential trouble areas in client setups

Required Qualifications

Bachelor's degree in Information Technology, Business, Operations, or related field required

3+ years of SQL experience

3+ years of technical troubleshooting experience

3+ years in a client-facing role preferred

Technical skills in SQL, API integrations, CSS, JSON, Excel, Azure, .NET, SSIS, and Angular