Banker II

Banker II

It is the responsibility of the Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Banker II promotes strong customer relationships by conducting a wide array of customer transactions, recommending products and services as appropriate, and assisting customers with questions and problem resolution.

Responsibilities

The Banker II :

• Develops an understanding of customers' needs and expectations, and offers products and services that address those needs and expectations.
• Develops new business by establishing and growing customer relationships, including utilization of business partners as appropriate.
• Ensures quality and accuracy of work.
• Is an engaged member of the branch team; steps up as needed to accomplish team objectives.
• Follows through on tasks and assignments, manages time and priorities effectively and demonstrates flexibility.
• Understands and complies with Bank policies and procedures.
• Makes decisions dependably and consistently in alignment with the values and standards of the Bank.
• Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.

Requirements

Education :

Work Experience :

Knowledge, Skills, and Abilities :

Licenses and Certifications :

Expected Pay Range

From : $37,927 To : $54,024

EEO Statement

Middlesex Savings Bank is an Equal Opportunity Employer / protected Veterans / Individuals with Disabilities

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Location : US-MA-Ashland

Req # : 5575

Position Type : Full Time

Standard Working Hours : 35-40hrs / Wk : Monday, Tuesday, Wednesday and Friday between 8 : 15AM and 5 : 00PM, Thursday between 8 : 15AM and 6 : 30PM; and a minimum of 2-3 Saturdays per month 8 : 30AM to 12 : 30PM