Texas Bilingual Healthcare Representative

A company is looking for a Bilingual Customer Service Healthcare Representative.

Key Responsibilities

Assist customers with healthcare inquiries, including insurance plan reviews and appointment scheduling

Handle inbound calls and outbound campaigns to inform customers about relevant changes

Provide support in navigating healthcare services and finding primary care physicians

Required Qualifications

High school diploma or GED required

Fluency in both English and Spanish

Typing skills of at least 25 words per minute

Intermediate / advanced technical proficiency to manage multiple systems

Open availability between 7am-2am EST, 7 days a week