Talent.com
Call Center Representative / BDC

Call Center Representative / BDC

Central Automotive GroupHouston, TX, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $1,800 per month plus commission

Our South Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives! Apply today to join our team of dedicated Nissan professionals.

The company offers a comprehensive benefits package that includes :

  • Paid Holidays.
  • Paid Vacation.
  • Medical Insurnace.
  • Dental Insurnace.
  • Vision Insurance.
  • Company Paid Life Insurance and AD&D.
  • 401(k) with Company Match.
  • Wellness Program.
  • Employee Assistance Program.
  • Vehicle Purchase and Repair Perks.

Job Summary :

The BDC (Business Development Center) / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues.

Duties / Responsibilities :

  • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services.
  • Responds to customer inquiries in a timely manner.
  • Maintains a thorough knowledge of dealership policies, products and procedures.
  • Conducts telemarketing and internet related sales / service campaigns.
  • Builds rapport with customers to build a base of referrals to establish a robust customer network.
  • Schedules appointments for prospects.
  • Attends product and sales training as requested by the BDC Manager.
  • Receives inbound sales leads (phone, internet) and directs to appropriate contacts.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints and escalates as needed.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Follows up after customer service visit to ensure customer satisfaction.
  • Performs other related duties as assigned.
  • Supervisory Responsibilities - None

    Required Skills / Abilities :

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Education and Experience :

  • High school diploma or equivalent.
  • Customer service experience required.
  • Physical Requirements :

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Equal Employment Opportunity

    The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity / expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

    Create a job alert for this search

    Bdc Representative • Houston, TX, US

    Related jobs
    • Promoted
    Medical Call Center Representative

    Medical Call Center Representative

    HFI-Assure Fertility Partners of HoustonTomball, TX, US
    Full-time
    This position handles all established patient incoming calls, scheduling, and phone triage.Hours : 7 : 45am - 5 : 00pm, Monday - Friday. Provide excellent service via inbound / outbound calls, emails, and ...Show moreLast updated: 8 days ago
    • Promoted
    Part-Time Specialist II, Call Center

    Part-Time Specialist II, Call Center

    Lone Star CollegeTomball, TX, United States
    Part-time
    This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional co...Show moreLast updated: 30+ days ago
    • Promoted
    Client Support Advisor

    Client Support Advisor

    Corebridge FinancialHouston, TX, US
    Full-time
    Corebridge Financial Retirement Education Center Opportunity.Corebridge helps people make some of the most meaningful decisions they're ever going to make. We help them plan and take action to prote...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarDayton, TX, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Kelly Services Customer Service Rep

    Kelly Services Customer Service Rep

    TradeJobsWorkforce77289 Houston, TX, US
    Full-time
    We’re looking for a Kelly Services Customer Service Rep to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Ensure compliance with company and safe...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalKaty, TX, US
    Full-time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Rep

    Customer Service Rep

    TradeJobsWorkforce77014 Houston, TX, US
    Full-time
    Now hiring a Customer Service Rep, where you will coordinate with other departments when needed, adhere to safety guidelines and company policies, and support returns and exchanges in a timely mann...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    TradeJobsWorkforce77038 Houston, TX, US
    Remote
    Full-time
    We’re looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Specialist

    Client Service Specialist

    CityVetHouston, TX, US
    Full-time
    Receptionist - Client Service Specialist.At CityVet, we believe healthy pets start with happy people.It is important that our vet-led clinics are filled with smiling faces and compassionate pet peo...Show moreLast updated: 5 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Crown CastleHouston, TX, US
    Full-time
    The Customer Support Specialist is responsible for developing qualified leads for the Tower commercial organization and delivering exceptional support and engagement with our customers.In addition ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce77077 Houston, TX, US
    Full-time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Associate - NR

    Client Service Associate - NR

    Stifel FinancialSugar Land, TX, US
    Full-time
    Stifel strives for a culture that puts its clients and associates first : a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers...Show moreLast updated: 14 days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    RIA RecruitingKaty, TX, US
    Full-time
    McGee Wealth Management, a growing financial advisory firm located in Katy, TX, is seeking a Client Service Associate to join our growing team. We are a financial planning firm that has client servi...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative

    Call Center Representative

    Cellular SalesLa Marque, TX, US
    Full-time
    Customer Service | Business Development.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding caree...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    New Jersey Licensed Client Service Associate

    New Jersey Licensed Client Service Associate

    VirtualVocationsHouston, Texas, United States
    Full-time
    A company is looking for a Client Service Associate to join a fast-paced team in the financial services sector.Key Responsibilities Prepare client meeting agendas, gather client data, and prepare...Show moreLast updated: 9 hours ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeBaytown, TX, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Specialist - Member

    Specialist - Member

    TDECUPearland, TX, US
    Full-time
    Creates a memorable member experience by cultivating, maintaining, and enhancing relationships with a book of business through proactive outreach efforts in person, over the phone, or other channel...Show moreLast updated: 18 days ago
    • Promoted
    PayPal Customer Support Specialist

    PayPal Customer Support Specialist

    TradeJobsWorkforce77048 Houston, TX, US
    Full-time
    Join our growing team as a PayPal Customer Support Specialist to assist customers with account inquiries and payment issues. Work with your team to maintain efficiency and high standards.Deliver out...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Associate

    Client Service Associate

    PNCHouston, TX, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 17 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    TradeJobsWorkforce77099 Houston, TX, US
    Full-time
    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago