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Quality–Operations Excellence Manager

Quality–Operations Excellence Manager

MCCSt. Louis, MO, United States
1 day ago
Job type
  • Full-time
Job description

Build your Career with an Industry Leader

As the global leader of premium labels, Multi-Color Corporation (MCC) helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The primary responsibility for the Quality–Operations Excellence Manager position is to :

  • Drive daily adherence to the Quality Management System (QMS), and
  • Serve as the Lean subject matter expert and continuous improvement leader for the facility.

Why work at MCC

  • Compensation : Competitive
  • Schedule : Monday- Friday, 8AM-5PM, extended hours based on business needs.
  • Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
  • Paid Holidays : New Year’s, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays

    • Responsibilities

    Quality Improvement

  • Drives quality improvement efforts to establish and enforce an effective Quality Management System (QMS).
  • Uses Lean Six Sigma methodology to support Lean initiatives, improve processes, and reduce defects.
  • Manages supplier quality and ensures a process is in place to provide feedback to suppliers when defects are found and corrective actions are received.
  • Establishes and implements various training programs to drive cultural change and ensure high levels of expertise, support, and compliance in quality system functions.
  • Coaches and develops plant Quality Technicians in effective use of quality tools such as Root Cause Countermeasure (RCCM), Measurement Systems Analysis (MSA), and Statistical Process Control (SPC).

    • Quality Administration

  • Leads the facility quality efforts, defining areas of responsibility, personnel requirements, and operational procedures.
  • Establishes and maintains an effective quality management system by updating the Quality Assurance Manual and procedures.
  • Ensures that Change Management procedures are followed and communicated to all affected associates.
  • Reviews and standardizes control plans, closed-loop corrective action systems, and quality management systems across plants.
  • Ensures adherence to the internal audit plan to verify plant compliance with MCC’s Quality Management System.
  • Ensures supplier quality by enforcing MCC quality assurance standards, policies, and industry / government requirements.
  • Collaborates with other members of the Quality organization to share best practices and ensure standardization across business units.
  • Monitors QMS performance through data analysis and adherence to standards.
  • Works with facility management to achieve overall financial objectives, reduce customer credits, and initiate corrective actions to prevent systemic issues.

    • Operational Excellence – Lean Transformation

  • Partners with the Lean Steering Committee, Plant Manager, and on-site Lean experts to identify activities, select Kaizen events, and ensure proper preparation and resourcing.
  • Links Lean activities to business objectives and develops a site transformation plan in collaboration with site management.
  • Ensures pre-event training, event preparation, communication plans, post-event follow-up, and auditing of results.
  • Builds and sustains the foundation for continuous improvement by aligning transformation activities to the MCC Lean Operating System.
  • Partners and mentors site leadership in Lean techniques to drive transformational progress.
  • Teaches Lean tools to all levels of the organization (Kaizen, 5S, TPM, Set-up Reduction, Standard Work, Visual Management, SQDC boards, MDI, etc.).
  • Serves as consultant, participant, and / or leader on Kaizen events.
  • Fosters a culture of forward momentum and change ownership at all levels.
  • Maintains overall program tracking for impact and cultural improvements.

    • Talent Management

  • Maintains professional and technical knowledge by attending educational workshops, achieving certifications, establishing personal networks, and participating in professional societies.
  • Participates in special projects and performs other duties as assigned.

    • Minimum Qualifications

  • Bachelor’s Degree in Engineering, Manufacturing Technology, or Business Administration (related technical discipline may be considered). 10 years of direct experience with requisites may be considered in lieu of a degree.
  • Minimum of 10 years in a leadership role in one or more of the areas of quality, engineering, manufacturing, and / or lean deployment, and 2 years leading lean transformation.
  • Demonstrated problem solver with direct experience coaching, teaching, and applying Lean Sigma, Six Sigma, and Lean Manufacturing techniques.
  • Skilled in Statistical Process Control (SPC), change management, and legacy quality tools such as PDCA, FMEA, and Control Plans.
  • Strong change management skills with demonstrated success driving a Lean cultural transformation.
  • Experience leading and directing employees who are not direct reports.
  • Proven success leading complex transformational activities and more than 25 Kaizen events.
  • Demonstrated success designing, implementing, and communicating policy deployment goals such as improving throughput, shortening cycle time, improving inventory turns, and reducing supply chain costs.
  • Certified Lean professional (certifications such as TBM, Shingijutsu, Danaher, etc.).
  • Six Sigma or CQE certification required (ASQ or equivalent).
  • Relocation Assistance not available.
  • Sponsorship not available.

    • Other Considerations

  • Travel up to 10% within St. Louis.

    • #STLIND

    For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.

    MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at  www.mcclabel.com .

    If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com .

    Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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    Excellence Manager • St. Louis, MO, United States

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