Office Assistant I - Sports Medicine - Kettering - FT / Days

Job Title

Office Assistant

Job Description

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Responsibilities

The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.

Perform reception and transcription duties as needed.

This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.

Coordinates, organizes, and implements inpatient / outpatient schedules.

Provides supervisory responsibilities to the medical office including orienting and training new personnel.

Job Requirements

High School diploma or equivalent

Knowledge of medical terminology

3 years clerical experience

Able to type 60 WPM

Intermediate computer skills

Preferred Qualifications

Excellent Customer Service and Communication Skills

2-3 years' customer service and / or front office experience

Epic software trained

Proficient in Microsoft Office Suite

General understanding of medical terminology

Experience with therapy operations

Knowledge of insurance verification and authorization

The ability to be flexible and able to adapt to change

Data entry and attention to detail