Information Systems Coordinator

Job Description

Job Description

Information Systems Coordinator

The Information Systems Coordinator (ISC) serves as a member of the Systems team and reports directly to the Chief Administrative Officer. The ISC is responsible for the following :

Data Management

• Updates and maintains our client’s member database and all connecting systems information as directed.
• Retrieves information from our client’s database at the request of staff members and the organization’s volunteers on time and with superior quality. Requests clarification when needed.
• Organizes and processes all membership transactions in a timely and efficient manner. Initiates contact with internal staff for clarification.
• Organizes and maintains paperwork files of membership transactions and orders.
• Ensure organization’s information sharing policy is followed whenever member information is shared with vendors or via member requests.
• Performs regular reporting duties including daily transaction reports,
• Conducts regular quality control measures to ensure data is accurate and complete.
• Contacts appropriate vendors for network or database issues when necessary.
• Acts as a database champion, proactively reaching out to fellow departments to ensure relevant information is added to the database in a timely and consistent manner.
• Creates and updates department database and software procedures as needed.

Hardware & Software Support :

Customer Service :

Education & Experience :

Technical Skills :

Qualifications & Requirements :