Business & Infrastructure Coordinator

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This position is an internal sales support role which works collaboratively with other Cencora teams to drive continued growth and stronger relationships with new and existing key customers. This role is a critical supporting component to the success of driving services, solutions and technology for customers.

Primary Duties and Responsibilities:

• Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads.
• Support the advancement of solution selling.
• Responsible for gathering input and compiling information received from key subject matter experts to create customer specific customization for responses and proposals.
• Managing multiple projects while working under the supervision of management with close attention to deadlines and the ability to collaborate in a team environment.
• Recommends adjustments to internal and external communications based on challenges and successes.
• Develops innovative approaches for process improvements.
• Oversees the New Account set up process, ensuring the information collected and entered into the various system(s) is accurate, timely, and complete.
• Acts as a liaison between the sales team and other internal customers, to help track and provide updates on a variety of operational needs. This could include, but not limited to; contracts, reporting, pricing and operations.
• Keeps abreast of sales force trends; builds rapport with internal stakeholders.
• Assists in the creation of high-level, customized messaging for leadership.
• Key coordinator to assist on tracking and maintaining solution sales progression within key accounts,
• Assist on updating and maintaining customer scorecards based on services, solutions and technology.
• Gathers, synthesizes and organizes industry, market and organizational information,
• Assist in creatingwhiteboarding sessions with key customers.
• Supports efforts to align and integrate Cencora's strategic priorities.

Experience and Educational Requirements

• Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program or equivalent combination of experience and education.
• Proven ability to manage and prioritize multiple projects simultaneously and meet deadlines.
• Advanced skills with Microsoft Applications including Word, Excel, PowerPoint and Outlook.
• Experience with content management systems highly preferred.
• Requires knowledge of Excel basics such as pivot tables, v look ups and other formulas.
• Requires a minimum of fouryears directly related and progressively responsible experience.

Minimum Skills, Knowledge and Ability Requirements

• An understanding of Cencora's pharmacy operations and current challenges
• Thorough knowledge of Cencora products, programs, and services.
• Working knowledge of sales management, sales planning and goal setting, successful strategic and consultative selling techniques, and related information.
• Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace.
• Advanced skills with Microsoft Applications including Word, Excel, PowerPoint and Outlook.
• Experience with content management systems preferred.
• Strong organizational and communication skills.
• Ability to communicate effectively, both orally and in writing, for the purpose of preparing reports and presenting information.
• Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others.
• Ability to work within a fast-paced, deadline-driven, and complex environment proactively seeking guidance on complex tasks, as needed.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.