AAS - Assessor & Intake Supervisor

ABOUT THE ORGANIZATION : COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian / Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA+, Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS : Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission : Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian / Pacific Islanders (A&NH / PIs) and other communities by providing and advocating for responsive community-based services.

Vision : Hope, Opportunity, and Voice for All

Values :

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client- / Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.

ACRS seeks a full-time AAS - Assessor & Intake Supervisor in our Aging and Adult Services department who supervises and directs Title XIX CM Intake and Assessor teams, ensuring comprehensive monitoring and evaluation of staff performance and achievement of program metrics. Maintains oversight of daily program operations, quality assurance ensuring services provided are in compliance with the agency, contract, and regulatory standards and requirements. Develops collaborative relationships within the team and with external social service providers. Provides support to Title XIX Program Manager and Director of Aging and Adult Services in strategic program planning and development initiatives. All duties are performed with a commitment to our core values of Equity, Inclusion, Diversity, and Belonging, fostering a respectful and supportive environment for all.

COMPETITIVE BENEFTIS PACKAGE INCLUDES :

8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.

ESSENTIAL JOB FUNCTIONS :

POSITION QUALIFICATIONS :

Master's degree (social work, behavioral or health sciences preferred); One (1) year paid social service experience, and one (1) year of direct supervisory experience; with bilingual or bicultural skills relevant to the position. OR

Ability to effectively communicate with individuals with diverse backgrounds and perspectives.

Fluency in Asian and Native Hawaiian / Pacific Islander language preferred. Multilingual and multicultural communication skills are highly valued.

Effective ability to navigate a computer. Competency in use of the Microsoft Office, word, excel and other relevant software apps such as data-entry, outlook email, teams, zoom and other web-based applications.

Must have reliable transportation. If using a personal or agency vehicle to fulfill job duties, must have a valid driver's license and be insurable under ACRS's auto policy. If using personal vehicle, must have current auto insurance.

WORKING CONDITIONS : The position requires regular mobility within the office or workspace, may involve sitting for extended periods throughout the day and the ability to handle objects, tools, or controls. Occasional lifting or moving of up to 20 pounds may be required. May involve tasks where visual acuity is beneficial.

This position is hybrid, with work divided between remote and on-site locations. Approximately 50% of the work will be conducted on-site or in-person (home visits) while the remaining 50% will be performed remotely (telecommuting). These hybrid work expectations are subject to change at the agency's discretion. The noise level in the work environment is moderate.

LOCATION : Asian Counseling and Referral Service - Main Office

EOE STATEMENT : Asian Counseling and Referral Service is an equal opportunity employer / program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities : Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.

Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.