Retail Associate III

Job Description

Job Description

Description : Company Introduction

At MonkeySports, we are passionate about sports and understand the importance of helping athletes of all skill levels excel in their game. Whether you’re a hockey player, lacrosse enthusiast, baseball fanatic or an all-around sports lover, MonkeySports sets out to inspire and empower athletes through access to high-quality sports equipment, expert knowledge, and exceptional experiences.

Joining MonkeySports means joining a company that values your expertise, enthusiasm, and dedication. Whether you’re on the sale floor, assisting with inventory, providing exceptional customer service, or coaching your team, your contribution will play a vital role in helping athletes of all ages and skill levels to achieve their goals.

If you’re driven, team-focused, and passionate about sports, we invite you to apply to be a part of the MonkeySports Team. Discover a fulfilling career where your love of sports and expertise can make an impact.

Job Summary

The MonkeySports Retail Associate III position is designed for seasoned retail professionals who have demonstrated exceptional customer service, advanced product knowledge, and the ability to lead by example. This role requires a deep understanding of store operations, the ability to manage complex tasks, and a commitment to delivering an outstanding customer experience. Retail Associate III team members take on increased responsibility, mentoring junior associates, supporting store leadership, and ensuring operational excellence. As a key player in driving store performance, they help foster a collaborative environment, maintain high standards of customer satisfaction, and contribute to the overall success of the store.

Requirements :

Essential Job Functions

Advanced Customer Engagement & Sales :

• Provide expert-level product guidance, fittings, and recommendations across all MonkeySports categories (hockey, baseball, lacrosse, goalie).
• Help customers with custom orders and special requests, ensuring accuracy and follow-through.

Merchandising and Store Standards :

Point-of-Sale Oversight :

Labor Skills

Inventory & Operational Support :

Mentoring & Associate Support :

Store Appearance & Safety :

Additional Responsibilities and Requirements

Qualifications, Education, and Experience

Cognitive and Physical Demands

Working Conditions

Benefits

Medical

Dental

Vision

Paid Time Off (Vacation, Personal Days)

401k with Employer Match

HSA with Employer Contributions

Employer Sponsored Employee Basic Life Coverage

Life, Accident, Disability, FSA, Critical Illness, Identity Theft Coverage, Pet Insurance

Employee discounts

Other

We are an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Employees new to MonkeySports typically come in at the start of the pay range. MonkeySports focuses on providing a simple and transparent pay structure which is based on a variety of factors, including but not limited to location, experience and job-related skills.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test and background screening.

The statements contained in this job requisition reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload.