IT Storage & Backup Engineer

Job Title : IT Backup and Storage Engineer

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Location : The Woodlands, TX / New Orleans, LA

Mode : Hybrid (3 days / week in office)

Description

We are looking for an experienced IT Backup and Storage Engineer with expertise in Backup and Storage technologies.

Key Responsibilities

• Support Commvault, NetApp, and Nutanix infrastructure solutions, including physical infrastructure, virtual infrastructure, and AWS cloud environments.
• Support Commvault deployments, upgrades, and performance tuning.
• Support NetApp deployments, upgrades, and performance tuning.
• Participate in migrations from legacy systems to modern platforms ensuring minimal downtime and risk.
• Ensure security best practices are followed across infrastructure layers, including patching, vulnerability management, and compliance with industry standards and benchmarks.
• Use tools like Commvault Console, Nutanix Prism, True Sight Capacity Optimizer, and Splunk to proactively identify and resolve bottlenecks.
• Work with the team to understand business needs, lead technical workshops, and deliver high-impact solutions.
• Produce detailed documentation and provide training to internal teams.
• Manage and resolve IT incidents and service tasks swiftly and effectively by following ITIL processes, coordinating with cross-functional teams, ensuring timely stakeholder communication, and contributing to continual service improvement through reporting, analysis, and adherence to best practices.
• Participate in the IT change management process by submitting, reviewing, and approving change requests related to Windows servers and infrastructure components.
• Ability to travel up to 25% required
• Able to Participate in On-Call rotations

Required Qualifications

Preferred Qualifications