Supervisor, Intake Operations

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details :

Responsible for supervising the daily activities and workflow of the department by assigning tasks, supporting staff, monitoring results and reporting to senior management.

Responsibilities

• Oversees and maintains expertise in assigned areas of specific responsibility such as onboarding specialist, insurance verification coordinator, authorization specialist, patient advocate and supportive staff.
• Directs the daily operations of intake in accordance with patient care needs, department strategic plan, and appropriate accreditation standards.
• Create work schedules, implement guidelines, conduct staff meetings, and update personnel on company updates i.e., internal processes and contracts.
• Manage recruitment, hiring, training, evaluation, and competency of personnel; maintains a quality workforce.
• Monitors performance and compliance of reporting personnel and provides feedback via performance evaluations and disciplinary action when necessary. Initiates disciplinary action and makes recommendations for corrective action and improvement of performance
• Ensure achievement of productivity standards and adherence to regulations and standards of performance and accreditation.
• Acts as a resource to all personnel to resolve problems and answer questions regarding intake operations.
• Performs in accordance with system-wide competencies and behaviors.
• Performs other duties as assigned.

Skills & Abilities

Requirements

CarepathRx offers a comprehensive benefit package for full-time employees that includes medical / dental / vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.