Quality Assurance Supervisor

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices.

We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day.  We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.   Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed.   At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!

Job Summary

Guides the day-to-day operations of a team monitoring product attributes to assure product quality is at targeted levels of the customer product specifications. Ensures food safety, regulatory and company compliance, and compliance with all established safety procedures. Ensures all required checks and tests are performed within the plant as prescribed in the USDA regulations, Butterball LLC Policies, and the HACCP program. Responsible for retained product releases.

Key Responsibilities

Supervises the day-to-day activities of a team of entry level individual contributors. Provides guidance, coaching, and support to ensure successful completion of tasks. Participates in HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Enforces systems, policies, and procedures. Reviews and approves timecards.

Responsible for ensuring adherence to all food safety regulations and quality standards on the Plant floor(s), including contractor and construction projects. Provides coaching and follows up with technicians and operations to ensure compliance.

Assists with the development and implementation of policies, process control procedures and monitoring, and standard practices.

Troubleshoots plant quality, safety, and sanitation problems. Implements corrective actions to address and mitigate identified issues.

Promotes GMP (Good Manufacturing Practices) and Food safety across the organization. Provides coaching and training across the operation’s teams as needed.

Works closely with USDA.

Reviews all paperwork to ensure proper procedures are followed. Investigates and escalates issues as appropriate.

Assists with facility, customer, and third-party audits and audit preparation. Responsible for daily SOP audits.

Participates in investigation of product failures and customer complaints. May provide recommended solution to management team.

Communicates with all levels of management to ensure they maintain control of the process.

Identifies opportunities and supports creation and implementation of plant processes and / or product improvement projects.

Maintains the technical expertise of team with recurring training in all areas with their functional area.

Minimum Qualifications (Educations & Experience)

High school diploma, GED, or equivalent

4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role

1+ year of leadership experience or the knowledge, skills, and abilities to succeed in the role

Experience in a food environment

Knowledge, Skills, and Abilities

Butterball Core Competencies

Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies :

Safety First : We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.

Integrity : We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.

Stewardship : We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.

Enthusiastic Attitudes : We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.

Continuous Improvement : We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate

Essential Knowledge, Skills, and Abilities

Ability to coach, develop, support, and guide a team with technical skills

Knowledgeable or ability to learn product specifications, plant quality procedures, and plant HACCP plan

Familiarity with GMPs, Food Safety, HACCP, USDA and SSOPs

Ability to draft reports and document procedures

Ability to perform a risk analysis

Good communication and interpersonal skills with the ability to effectively present information and respond to questions

Ability to apply basic math and calculate figures and amounts such as proportions, percentages, area, circumference, and volume

Ability to define problems, collect data, establish facts, and draw valid conclusions

Preferred Knowledge, Skills, and Abilities

Bachelor’s degree in relevant field

Physical Demands

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions

Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.

The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.

Occasional travel may be required.

Disclaimer

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military / veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.

This position is deemed Safety Sensitive for purposes of Butterball’s Drug / Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military / veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.

This position is deemed Safety Sensitive for purposes of Butterball’s Drug / Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.