A company is looking for a Product Support and Enablement Specialist.
Key Responsibilities
Provide technical support to internal and external users, resolving issues and escalating when necessary
Create and conduct department-specific employee training and develop educational resources
Assist in generating reports and promote data accuracy within applications
Required Qualifications
Bachelor's Degree in a relevant field or equivalent experience
2-4 years of experience in a product support or training role
Strong understanding of user management principles and access control procedures
Experience with Microsoft Excel and Outlook
Familiarity with insurance industry terminology and processes is a plus
Product Support Specialist • Newport News, Virginia, United States
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