Principal Enterprise Change Strategist

Principal Enterprise Change Strategist

Company : Highmark Health

Job Summary : This job serves as the Principal Enterprise Change Strategist, operating at the highest level of the organization to shape and guide enterprise-wide changes by anticipating the future of work, enabling bold shifts in how we operate, and embedding sustainable change in a rapidly evolving environment. As an expert practitioner in Enterprise Change, you are responsible for strengthening change capabilities in the organization and supporting the most complex changes impacting business outcomes by leading complex, cross-functional change strategies that drive enterprise priorities forwardparticularly in areas where digital transformation, data, and AI are redefining roles, workflows, and value creation. Partnering with HR Partners, transformation leaders, and executive sponsors, you will act as a strategic advisor, integrator, and force multiplier. You will identify barriers and provide a recommended path for changing human behavior through coaching, orchestrating interventions, and providing input into mechanisms that reinforce desired outcomes, while also fostering relationships with internal partners to understand culture dynamics and barriers to change.

Essential Responsibilities

• Architect and execute integrated change strategies and interventions for large-scale, high-priority transformation efforts by collaborating across Human Resources, business transformation teams, and senior business leaders to translate vision into aligned behavior, mindset shifts, and changes to ways of working.
• Identifies, builds, and fosters relationships with internal stakeholders to gain a deep understanding of the business strategy and objectives, and influences and drives maturity and scalability of capabilities, practices, and frameworks for change readiness, adoption, and sustainment.
• Leverages industry-best practices, strategies, and approaches to influence successful behavioral and cultural change.
• Incorporates modern workforce dynamics, such as AI augmentation, digital enablement, and cross-functional teaming, into change planning.
• Leverages qualitative and quantitative insights, including sentiment analysis, readiness diagnostics, and stakeholder heat maps, to inform strategy, personalize interventions, and identify measures that support intended business outcomes.
• Serves as a strategic partner to senior executives by advising and coaching leaders on the people dynamics of complex change (i.e., navigating resistance, shaping narratives, and creating reinforcing mechanisms for adoption) while acting as a neutral integrator across functions to surface cross-cutting risks, opportunities, and interdependencies in change efforts.
• Serves as a thought partner to advise on modern approaches to transformation and innovation.
• Other duties as assigned or requested.

Education

Required : Bachelor's Degree in Psychology, Business, or related field

Substitutions : 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred : Masters degree in Industrial and Organizational Psychology, Organizational Development, Human Resources, Business, or a related field

Experience

Required : 5 years in Change Management + 3 years in a leadership role + 3 years in Project Management

Preferred : 3 years in External consulting + Experience with providers related to change management

Licenses or Certifications

Required : Certification in change management from an accredited university, professional organization, or industry recognized institution

Preferred : Additional certification in Organizational Development, Strategic Planning, Performance Systems, or related discipline

Skills

Analytical and Logical Reasoning / Thinking

Organizational Change Management

Oral & Written Communication Skills

Problem Solving & Decision Making

Project Management

Digital Fluency & AI Awareness

Influence and Persuasion, specifically at a senior executive level

Strategic Planning

Strategic & Systems Thinking

Performance Management

Organizational Psychology

Language (Other than English) : None

Travel Requirement : 0% - 25%

Physical, Mental Demands and Working Conditions

Position Type : Office-based

Physical work site required : Yes

Pay Range Minimum : $108,000.00

Pay Range Maximum : $201,800.00