Guest Experience Associate

Job Description

Job Description

Join the Save More Marketplace team as a Guest Experience Associate and be the welcoming face that enhances our customers' shopping experience! Since 1959, we have proudly served our community with excellent products and exceptional service. In this vital role, you will assist customers by providing information, resolving issues, and ensuring their time in the store is enjoyable. You will play a key role in building lasting relationships with our guests as you uphold our standard for outstanding service. If you have a passion for people and a desire to create positive experiences, we would love to have you on board!

Responsibilities

• Greet and assist customers in a friendly and approachable manner.
• Respond to customer inquiries and provide accurate information about products and services.
• Address and resolve customer complaints or concerns promptly and professionally.
• Support store operations by assisting with checkout, stock replenishment, and product placement.
• Promote store initiatives and engage with customers to enhance their shopping experience.
• Collaborate with team members to ensure a clean and organized store environment.
• Gather feedback from customers to help improve products and services.

Requirements

Benefits