Service AdvisorNielsen Ford of Morristown • Morristown, NJ, US
No longer accepting applications
Service Advisor
Nielsen Ford of Morristown • Morristown, NJ, US
1 day ago
Job type
- Full-time
Job descriptionSchedule appointments. Greet customers in a timely, friendly manner. Obtain customer & vehicle data. Communicate with service customers to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications. Obtain customer’s signature on repair order. Inspect all vehicles for body work, notify the customer that the work is needed, and provide an estimate for body shop work. Establish time promised. Maintain CSI rating at least comparable to that of the manufacturer, zone or branch average. Understand and follow federal, state and local regulations. Ensure that all repair orders are accounted for. If additional work is needed, explain the details to the customer, including the additional cost and time consideration. Provide estimates of labor & parts. Follow up progress of each repair order during the day & record on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone messages promptly. Deliver vehicle to customers & answer any questions. Interpret warranty information & policies to customers. Identify ROs that require special handling such as rush, customer waiting, special problem, comeback. Keep Service Manager informed of all problems & potential problems involving repairs, customers & equipment. Be up-to-date on technical & performance information on all vehicles serviced by dealership. On completion of work, repair orders must be closed in a TIMELY & EFFICIENT manner. Attend any and all required schooling. H.S. diploma or the equivalent. Ability to read & comprehend instructions & information. Two years of experience in a dealership position. General knowledge of mechanical operations. Professional personal appearance. Excellent oral & written communication skills.
Job Description
Job Description
Nielsen Ford of Morristown is seeking Service Advisors to join our team!
The Nielsen Automotive Group understands the importance of employee satisfaction and how it has a direct effect on our customer experience. Our customer retention keeps our shops extremely busy affording our Advisors the ability to provide well for themselves and their family's. Our dealerships are well respected and we welcome applicants who can adapt to the Nielsen Way as we continue to grow and flourish in our local communities.
BENEFITS :
- FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University!
- Employee discount plans on purchases and services
- Competitive wages, commensurate with experience
- Health, dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
ESSENTIAL DUTIES :
OTHER DUTIES :
QUALIFICATIONS :
Nielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Create a job alert for this search
Service Advisor • Morristown, NJ, US
Related jobs
Mopar Parts and Service Technical Advisor.Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers.The Technic...Show more
A company is looking for a Work at Home Customer Service Advisor.Key Responsibilities Research, process, and resolve customer and health care provider inquiries regarding benefits and insurance ...Show more
Great People - Great Product - Great Techs.Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road’s stan...Show more
The Client Service Advisor serves as the expert when taking in and delivering client repairs, interacting with customers to explain the repair process, and working hand-in-hand with sales professio...Show more
Join CSI Group A Thriving Career Awaits You!.CSI Group is a leading financial services firm dedicated to enriching lives and legacies by providing personalized services that guide individuals and f...Show more
Mopar Parts and Service Technical Advisor.Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers.The Technical Ad...Show more
At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are.
We’re about loving what you’re doing today and pre...Show more A company is looking for a Work at Home Customer Service Advisor for Michigan residents.Key Responsibilities Research, process, and resolve inquiries related to health insurance benefits and paym...Show more A company is looking for a Work at Home Customer Service Advisor for Ohio residents.Key Responsibilities Research, process, and resolve inquiries related to health insurance benefits and eligibil...Show more 
Bay Ridge Honda is seeking an experienced, customer-focused.This is a full-time opportunity for someone who thrives on delivering great customer experiences, communicates clearly, and works well in...Show more
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more
Takes incoming phone calls as needed and completes service request forms.Schedules service technicians to jobs.Communicate with technicians to facilitate work.
Review service calls in D365 and prepa...Show more A company is looking for a Customer Care Advisor responsible for initiating the sales process and managing customer interactions.
Key Responsibilities Represent the company as a subject matter exp...Show more 
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more A company is looking for a Work at Home Customer Service Advisor for Wisconsin residents.Key Responsibilities Research, process, and resolve inquiries regarding benefits and insurance Document i...Show more Servicing Financial Advisor CSI Group Advisors.At CSI Group Advisors, our mission is clear : to simplify financial security and remove uncertainty for Americas middle class.Were a trusted financial ...Show more 
Maintain service calls via D365 by working closely with the Supervisor and Technicians to keep D365 updated accurately and in a timely manner.
Communicate clearly to the customer's daily job status ...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
Parts and Service Technical Advisor - New Brunswick, NJ
Stellantis • New Brunswick, NJ, US
Full-time
Last updated: 8 days ago • Promoted
Indiana Customer Service Advisor
VirtualVocations • Yonkers, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Advisor
OPEN ROAD AUTO GROUP • Union, NJ, US
Full-time
Last updated: 16 days ago • Promoted
Client Services Advisor
Hamilton Jewelers • Princeton, NJ, United States
Full-time
Last updated: 17 days ago • Promoted
Advisor
CSI Group • Wall Township, NJ, US
Full-time
Last updated: 30+ days ago • Promoted
Parts and Service Technical Advisor - New Brunswick, NJ - Urgently Hiring!
Stellantis • Princeton, NJ
Full-time
Last updated: 16 days ago
Service Manager
Texas Roadhouse • Parlin, NJ, US
Full-time
Last updated: 5 days ago • Promoted
Michigan Customer Service Advisor
VirtualVocations • Newark, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Ohio Customer Service Advisor
VirtualVocations • Bronx, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Honda Service Advisor
Bay Ridge Honda • Brooklyn, New York, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Automotive Customer Service Advisor
New Jersey Staffing • Teterboro, NJ, US
Part-time
Last updated: 3 days ago • Promoted
Power Systems Field Service Advisors - Piscataway, NJ
Foley, Inc. • Piscataway, NJ, United States
Full-time
Last updated: 2 days ago • Promoted
Customer Care Advisor
VirtualVocations • Elizabeth, New Jersey, United States
Full-time
Last updated: 30+ days ago • Promoted
Automotive Customer Service Advisor
Pep Boys • Long Island City, NY, US
Part-time
Last updated: 30+ days ago • Promoted
Wisconsin Licensed Customer Service Advisor
VirtualVocations • New York, New York, United States
Full-time
Last updated: 30+ days ago • Promoted
Servicing Financial Advisor
CSI Group • Wall Township, NJ, US
Full-time
Last updated: 21 days ago • Promoted
Machinery Service Advisor - Piscataway, NJ
Foley • Piscataway, NJ, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service / Benefits Advisor (Work from home)
Professional Career Solutions • Plainfield, New Jersey
Remote
Full-time +1
Last updated: 30+ days ago • Promoted