Volkswagen Service Valet

Job Description

Job Description

Location : Irvine, CA (Onsite) | Type : Full Time | Pay Rate : $18.00 / hr

Drive Your Career Forward at Volkswagen! Join Us as a Service Valet at Norm Reeves Volkswagen-Irvine!

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 Honda Dealership in the Nation. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

As a Service Valet , you play a crucial role in enhancing customer satisfaction by providing exceptional service and support to clients visiting the dealership for vehicle maintenance and repairs. This role involves efficiently managing the flow of vehicles, maintaining the service area's cleanliness, and offering a positive customer experience.

Your work will ensure our guests leave 100% satisfied with their Norm Reeves experience. This role is a great way to kick start your career with us!

What You’ll Do :

• Vehicle Reception and Coordination.
• Greet customers promptly and professionally as they arrive at the dealership's service area.
• Collect necessary vehicle information, such as model, mileage, and service history, to initiate the service process.
• Coordinate with service advisors to ensure smooth handoff of vehicles for repairs and maintenance.
• Parking and Retrieving Vehicles
• Verify the accuracy of vehicle documentation and services performed after returning the vehicle to the customer.
• Provide clear explanations of the services performed and any additional recommendations from the service team.
• Ensure the service area is clean, organized, and free of debris at all times.

What You’ll Need :

What We Offer :