Residential Building Cleaning Supervisor

BPG Real Estate Services, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed the expectations of our tenants, residents and clients. Formed in 1993, BPG is a privately-held, full-service real estate acquisition, development and management company with offices and properties in Washington DC, Wilmington, DE, Philadelphia, PA, and Baltimore, MD.

Despite the COVID-19 pandemic, ResideBPG was named a Finalist in the 2021 National Apartment Association (NAA) Best Places to Work awards, which recognize member organizations that foster a culture of collaboration, innovation and hard work. Further, the awards pay tribute to management companies and industry suppliers that have gone above and beyond to create safe and engaging work environments despite the challenges of the past year.

At BPG, giving our associates the BPG Experience is a top priority. Join us as a Residential Building Cleaning Assistant Supervisor.

Job Purpose

Performs custodial/janitorial work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing cleaning-related tasks. Reports hazardous or maintenance related conditions to property manager.

Duties & Responsibilities

• Supervise and train the work of the cleaning staff in the building.
• Designate shift and area work assignments.
• Manage employee relations and performance issues quickly and appropriately. Document and report to management.
• Review employee timekeeping to ensure compliance with timekeeping rules and complete payroll documents to ensure all employee time is paid correctly.
• Inspect the jobsite regularly to identify any quality concerns or project work needed; complete and submit inspection reports.
• Identify and communicate the need for any special project work to management.
• Maintain cleaning supplies inventory.
• Respond quickly and appropriately to all manager concerns or complaints.
• Enforce all safety policies and procedures.
• Sweep all hard surfaces in lobby
• Wet mop all hard surfaces in lobby (wet floor signs are required to be used when mopping and must be removed immediately when area is dry)
• Dust and wipe down baseboard
• Clean all lobby glass window surfaces inside and out daily
• Clean all lobby glass door surfaces inside and out
• Clean all lobby desk areas
• Clean and disinfect all Men’s and Women’s restrooms restock paper products and hand soap, remove trash
• Clean all stainless steel with stainless steel cleaner, no water spots
• Wipe down painted doors, no handprints
• Keep cleaning supply closets locked at all times
• Report maintenance items, trip hazard or defects to Maintenance Supervisor
• Dust all light fixtures and remove cobwebs, make sure there are no bugs in light fixtures
• Clean vent covers
• Offices:
  • Sweep and damp mop hard surface flooring
  • Clean, wipe down and disinfect kitchen counters and all glass and appliance surfaces in office kitchen area
  • Clean all stainless steel with stainless steel cleaner, no water spots
  • Clean and disinfect all Men’s and Women’s restrooms restock paper products and hand soap, remove trash
  • Clean vent covers
  • Wipe down and disinfect trashcans
  • Clean and disinfect water fountains
  • Clean all window and mirror surfaces daily.
  • Office hallways / elevator lobbies
  • Clean elevator door tracks at each floor level
  • Clean all interior and exterior elevator hard surfaces (floors, walls, doors, door jams, handrail, and indicator panel light fixtures)
  • Polish elevators with stainless steel cleaner
  • Remove trash from trash rooms and bring to compactor or appropriate receptacle.
  • Clean/Polish trash chute doors on each floor inside and out.
  • Chute door will be cleaned and disinfected daily.
  • Clean and disinfect trash room floor on each floor
  • Vacuum all hallways
  • Lobby floors cleaned daily with appropriate cleaning method
  • Immediately spot clean carpet if pet stains are visible
  • Spot check, spot vacuum and remove trash or paper from residential hallways daily floors to 12th
  • Inspect and clean if necessary, all light lens covers, no cobwebs
  • Inspect and recommend shampoo as necessary hallway and elevator lobby area carpets
  • Clean mirrors
  • Dust light fixtures
  • Dust / polish exit signs
  • Clean console tables
  • Clean floor mats
  • Clean and wipe down all hallway furniture
  • Clean and wipe down fire extinguisher cabinets and remove any trash
  • Sweep/dust/mop all stairs and each hallway with disinfectant deodorizer on schedule as directed
  • Clean grill(s) and seating areas in outside amenity spaces.

Qualifications

• Must be self-motivated, with good communication skills.
• Knowledge of cleaning chemicals and supplies.
• Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands.
• Must be able to work independently and possess strong work ethic and decision-making skills.
• Must be able to effectively interact and communicate with individuals at all levels of the organization and customers/tenants.
• Familiarity with Material Safety Data Sheets
• Attention to detail
• Must possess a US drivers license
• Speak English fluently
• Have reliable transportation

Experience

• Minimum 2 years in a cleaning capacity.
• Minimum 2 years in a supervisory role.

Physical Requirements

• Requires standing and walking.
• Frequent stretching and / or bending to access equipment, objects in need of repair, etc.
• Frequent lifting, carrying, pushing, and/or pulling of objects weighing up to 50 lbs.
• Occasional stooping and kneeling.
• Occasional ascending or descending ladders, stairs, ramps.

Direct Reports

Team of cleaners.

Statement of Notices

Equal Employment Opportunity

BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.