Enterprise Account Executive

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

Enterprise Account Executive

PolyAI is searching for an Enterprise Account Executive to lead and grow our customer relationships with leading hospitality brands, financial institutions, and select Fortune 1000 companies with high volume call center requirements. We want you to bring your great experiences and skills to develop new customers and build executive-level relationships, define the account strategy, deliver solution-based sales and drive sales and revenue growth. You will work with leading brands in hospitality, leading financial institutions, and a carefully curated set of large enterprise companies with mission critical call center requirements as a trusted advisor to evangelize a solution for voice call management that will significantly improve their customer’s experience and related business goals. You will contribute to the growth and success of PolyAI by winning new business, collaborating with customers to deliver great solutions, and exceeding our sales and revenue goals.

Responsibilities

• Successfully find and engage with customer experience, operations and technology executives at Fortune-class enterprises and rapidly growing medium and large private and public companies
• Building relationships with key customer teams in business units, operations, technology, finance, and procurement
• Understanding customer needs, presenting solutions, and crafting innovative approaches to adoption of PolyAI solutions
• Meeting / exceeding goals for new customers, bookings, and sales / revenue
• Consistently provide accurate forecasting, customer qualification and account plans, solution requirements and sales pipeline management
• Work with CRM and other tools to help maintain internal tracking and reporting of sales activity
• Provide an exceptional customer experience to all prospects and customers
• Acquire and maintain a high level of subject matter expertise and support a consultative high value customer experience
• Participate with PolyAI team members and leadership to provide thoughtful and insightful feedback on market conditions, product and solution performance and brand acceptance

Qualifications

Compensation & Benefits

We provide a competitive salary range for this role – which is $300,000 - $350,000 OTE – depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.

PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

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