Talent.com
Family Service Counselor (Sales)
Family Service Counselor (Sales)Park Lawn Memorial Group, LLC. • Houston, TX, US
Family Service Counselor (Sales)

Family Service Counselor (Sales)

Park Lawn Memorial Group, LLC. • Houston, TX, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Why Work for Forest Lawn Cemetery and Mausoleum?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.

    • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

    • Summary / Objective

    This position will be responsible for establishing a professional relationship with the client families to ensure all needs are met at the time of need or on a pre-need basis and all options pertaining to interment, cemetery property, and related merchandise and services exceeds the families’ expectations.

    Essential Functions

  • Performs duties in a professional and caring manner with personal appearance, honesty, integrity and ethical business acumen.
  • Provides tours and guides families to the cemetery lot location.
  • Builds relationships, ensures excellent service and develops potential referrals while attending services and visitations for client families; schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals.
  • Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.
  • Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.
  • Reports to the Sales Manager all progress, completes and submits all required reports timely.
  • Actively pursues the development of new prospects and community-based contacts by conducting presentations that highlight merchandise, services and the benefits of pre-need arranging at business locations, client family homes and public community events.
  • Sustains positive communication and cooperation with all funeral homes, departments and team members to ensure a service that exceeds the family expectations.
  • Consistently meets or exceeds company standards in revenue generation to maintain employment and benefits eligibility status.
  • Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.
  • Participates in all required specific location and company training initiatives.
  • Identifies and responds to all hazards at location and on grounds.
  • Performs other duties as assigned.

    • Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.

    • Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education, training and experience preferred.
  • Prefer college degree or some college required.
  • Proven track record of success in outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state issued driver’s license in good standing and acceptable driving record.

    • Additional Eligibility Qualifications

  • Ability to read, write and speak English fluently. Bilingual is a plus.
  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.

    • Supervisory Responsibility

    This position has no direct supervisory responsibilities.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : Low

    • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.

    • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Create a job alert for this search

    Sales Counselor • Houston, TX, US

    Related jobs
    School Counselor

    School Counselor

    TradeJobsWorkForce • 77094 Houston, TX, US
    Full-time
    School Counselor Job Duties : Advises and counsels students regarding academic, educational, ...Show more
    Last updated: 30+ days ago • Promoted
    Physician (MD / DO) - Family Practice in Dayton, TX

    Physician (MD / DO) - Family Practice in Dayton, TX

    LocumJobsOnline • Dayton, TX, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Family Practice MD in Dayton, Texas, 77535!.Whether you are searching for a position in your area or in another state, we have profess...Show more
    Last updated: 30+ days ago • Promoted
    Membership Counselor $1350 + commission

    Membership Counselor $1350 + commission

    Snap Fitness • Richmond, TX, US
    Full-time +1
    Snap Fitness Membership Counselor.Snap Fitness in Richmond, TX is looking for career minded, sales focused membership counselors interested in rapid career growth. We currently have 2 locations and ...Show more
    Last updated: 30+ days ago • Promoted
    Group Life Counselor IV

    Group Life Counselor IV

    Sea Mar Community Health Centers • Tacoma - Adult Treatment, WA, US
    Full-time
    Quick Apply
    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing,...Show more
    Last updated: 30+ days ago
    Licensed Marriage and Family Therapist (LMFT)- Outpatient

    Licensed Marriage and Family Therapist (LMFT)- Outpatient

    LifeStance Health • Richmond, TX, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show more
    Last updated: 30+ days ago • Promoted
    Speech Pathologist

    Speech Pathologist

    Encompass Health • Manvel, TX, US
    Part-time
    Speech Pathologist Career Opportunity.Welcome to Encompass Health : Where Compassion Meets Speech Therapy.Are you searching for a career that aligns with your passion and brings fulfillment close to...Show more
    Last updated: 4 days ago • Promoted
    Physical Therapist

    Physical Therapist

    Encompass Health • Sienna Plantation, TX, US
    Full-time +1
    FT & PRN) Physical Therapist Career Opportunity.Join a Team That Puts Your Passion for Care First.Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact?...Show more
    Last updated: 4 days ago • Promoted
    Sales Counselor

    Sales Counselor

    The Solana Doylestown • Spring, TX, US
    Full-time
    Focus on the job title and job description, removing any redundant headers, metadata, and navigation links.Keep the content beautiful and concise.Show more
    Last updated: 30+ days ago • Promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Premier Medical Staffing Services • Crosby, TX, US
    Permanent
    Premier Medical Staffing Services is seeking a travel Physical Therapist for a travel job in Crosby, Texas.Job Description & Requirements. Premier Medical Staffing Job ID #577204.Pay package is ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    PRIDE Health • Angleton, TX, US
    Full-time
    PRIDE Health is seeking a travel Occupational Therapist for a travel job in Angleton, Texas.Job Description & Requirements. PRIDE Health is the minority-owned healthcare recruitment division of ...Show more
    Last updated: 19 days ago • Promoted
    Licensed Marriage and Family Therapist

    Licensed Marriage and Family Therapist

    Headway • Houston, TX, US
    Full-time
    Licensed Marriage and Family Therapist (LMFT).Wage : Between $90-$127 an hour.Licensed Marriage and Family Therapist — Are you ready to launch or expand your private practice? .Headway is here to he...Show more
    Last updated: 2 days ago • Promoted
    Occupational Therapist

    Occupational Therapist

    Encompass Health • Sienna Plantation, TX, US
    Full-time +1
    Occupational Therapist Career Opportunity.Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe ...Show more
    Last updated: 4 days ago • Promoted
    Sales Counselor in Training - Pearland

    Sales Counselor in Training - Pearland

    Integrated Real Estate Group • Pearland, TX, US
    Full-time
    Quick Apply
    Integrated Real Estate Group Join our family-owned company with 20 years of expertise in property development, senior housing, multi-family projects, and construction.We prioritize qual...Show more
    Last updated: 9 days ago
    Male Family Engagement Coach - Contractor

    Male Family Engagement Coach - Contractor

    Santa Maria Hostel • Houston, TX, US
    Full-time
    Under limited supervisor, the Male Engagement Family Coach.Conducts home visits and outreach, assists with Celebrating Families! groups, conducts in-person and virtual focus groups of male family m...Show more
    Last updated: 22 days ago • Promoted
    Occupation Therapist (OT)

    Occupation Therapist (OT)

    Care Options for Kids • Texas City, TX, US
    Part-time
    We are seeking an Occupational Therapist (OT) committed to helping children improve critical functions of daily living, sensory integration, fine motor skills, visual perceptual skills, and feeding...Show more
    Last updated: 26 days ago • Promoted
    Occupational Therapy Assistant

    Occupational Therapy Assistant

    Encompass Health • Manvel, TX, US
    Full-time +1
    Occupational Therapist Assistant Career Opportunity.Your Calling, Close to Home and Heart.Are you in search of a rewarding career that extends beyond just a job, bringing fulfillment close to your ...Show more
    Last updated: 4 days ago • Promoted
    Family Practice

    Family Practice

    CompHealth • Dayton, Texas, US
    Full-time
    Family Practice physician job in Texas : Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationships wi...Show more
    Last updated: 30+ days ago • Promoted
    Family Law Attorney

    Family Law Attorney

    Jobot • The Woodlands, TX, US
    Full-time
    Family Law Attorney - Top Ranked Family Law Firm!.This Jobot Job is hosted by : Jacob Vane.Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary...Show more
    Last updated: 11 days ago • Promoted