Field Maintenance Technician
This role will have a strong background installing, maintaining and repairing equipment and systems for conveyors and sorters in a manufacturing setting. Strong electrical and mechanical technical skills will be required as well as excellent customer service and communication skills.
Job Duties :
- Display passion and willingness to provide best in class support to customers on products and systems installed at our end user customer's locations
- Experience dealing with electro-mechanical faults and failures
- Understand the importance of providing preventative maintenance services
- Participate in site-related meetings when requested by the customer or internal Field Service Management
- Provide emergency and maintenance support
- Achieve KPI performance standards for efficiency and quality of repair
- Interaction with on-site management, keeping them informed of repair and maintenance progression as well as addressing their concerns in a professional manner
- Ability to interpret mechanical drawings and work with electrical circuit diagrams
- Ability to follow set up instructions, assembly drawings and check lists
- Ensure that reports completed after the service work as been completed and submitted to the Field Service Manager
- Hold regular meetings with the Field Service Manager to discuss activities and progress
- Ensure that all spares usage issues are logged accurately and timely with the customer and the clients parts sales team
- Ensure that supplied tools and equipment are well cared for and are always in a presentable / usable condition
- Ensure that all timesheets and documentation are correct, reflect accurate job hours, and are submitted to the Field Service Manager on weekly basis for approval
- Willingness to travel when needed
- Ability to lift 50-100 pounds
Required :
High School Diploma or GED6 plus years' experience installing / troubleshooting conveyor and sorting equipment for manufacturing facilities.Mechanical aptitude including ability to read assembly drawingsAbility to troubleshoot complex mechanical and electrical issues effectively.Excellent customer service and communication skills with internal and external team membersPassport or ability to obtain passportValid drivers license.Salary-$85,000-$90,000