Express Service Advisor

Job Description

Job Description

Now Hiring : Express Service Advisor – Fury Motors South St. Paul

$48,000 – $85,000 (based on experience and performance)

Join the Fury Motors Family

Fury Motors is a family-owned, community-driven dealership group proudly serving the Twin Cities and St. Croix Valley since 1963. What started as a small family business has grown into one of Minnesota’s most trusted names in automotive sales and service. Over 60 years later, our commitment to integrity, transparency, and exceptional customer care remains at the heart of everything we do.

At Fury Motors South St. Paul, we’re looking for an  Express Service Advisor  who’s passionate about people, vehicles, and building long-term customer relationships. In this role, you’ll be the first point of contact for our service guests — ensuring a smooth, efficient, and positive experience from drop-off to delivery.

What You’ll Do

Greet customers promptly and professionally, creating a welcoming service experience

Listen actively to customer concerns and accurately document vehicle symptoms

Recommend maintenance and repairs based on mileage, history, and manufacturer guidelines

Prepare complete and accurate repair orders and cost estimates for labor and parts

Communicate updates and follow-up timelines throughout the service process

Coordinate vehicle flow with technicians and parts departments to ensure efficiency

Verify completed work aligns with customer authorizations and final invoices

Review all work performed and charges with customers clearly and confidently

Build trust through honesty, reliability, and consistent follow-through

What We’re Looking For

Previous experience as a  Service Advisor, Express Advisor, or Assistant Lane Manager  preferred

Proven ability to deliver exceptional customer satisfaction and build long-term relationships

High energy, professionalism, and a customer-first attitude

Strong communication, organization, and multitasking skills

Computer proficiency and willingness to learn new systems

Integrity, teamwork, and a desire for career growth within the Fury family

Compensation & Benefits

Competitive Pay (based on experience and performance)

Flexible Working Hours

Health, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Sick Leave

Family-Owned Culture with Long-Term Stability

Fury Motors is an equal opportunity employer  committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.