Catering Sales Manager
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On / Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us.
Working as the Catering Sales Manager you will effectively coordinate and oversee internal and external catering events. You will be responsible for menu development as well as costing and marketing functions as they relate to the catering department. You will implement labor cost control, foods cost control, preparation, transportation, setup, operation and clean-up of all events.
Key Responsibilities
- Hires, trains and develops managers, and is actively involved in the development of service techniques, menu presentation, policies and procedures
- Creates operating statements, reports, and operational budgets, and reviews of the collection of receivables
- Creates catering activities, books, plans & directed functions
- Creates proposals, contracts and banquet event orders
- Prepares and monitors budgets; financial targets and forecasts
- Maintains local clients database and builds and maintains relationship with vendors
- Ensures all safety and sanitation procedures are followed in compliance with HACCP
- Performs related duties and special projects as assigned
Preferred Qualifications
Bachelor's degree is preferred or equivalent professional experienceProven track record for meeting sales goalsStrong knowledge of current food, industry trends and fine dining points of serviceA minimum of two years of experience in hospitality industry including one year experience in catering salesSupervisory, scheduling, training and coaching skillsAbility to assess client requirements and deliver ensuring client satisfactionMust be able to write menu proposals in consultation with chefsThe ability to supervise food preparation, service and clean-up is also essentialKnowledge of A / V equipment with the ability to set up and break down for events.Superior quantitative, oral and written communications and problem-solving / strategizing skillsExcellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detailExcellent overall computer skills with advanced knowledge of Excel and PowerPointProactive mindset and able to remain calm under pressure to anticipate and support changes in our business.Conformity to the highest standards of personal integrity and ethical behaviorExceptional client relations and customer service abilitiesAssociates at Mazzone are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates :
Retirement PlanAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceVoluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramIn addition, full-time positions also offer the following benefits to associates :
MedicalDentalVisionLife Insurance / ADDisability InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.