Talent.com
Night Auditor PT

Night Auditor PT

TCC Hotel 1, LLCPhoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

JOB SUMMARY

The Night Auditor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

QUALIFICATION STANDARDS

Education & Experience :

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.

Physical requirements :

  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • DUTIES & FUNCTIONS

    Fundamental Requirements

  • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
  • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
  • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.
  • Create a job alert for this search

    Night Auditor • Phoenix, AZ, US

    Related jobs
    • Promoted
    Night Auditor

    Night Auditor

    ZMC HotelsScottsdale, AZ, US
    Full-time +1
    We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 16 days ago
    • Promoted
    Hotel Night Auditor

    Hotel Night Auditor

    NCG HospitalityPhoenix, AZ, US
    Full-time
    Hotel Night Auditor, Residence Inn Happy Valley Phoenix North.Join a 2025 USA Today Top Workplace Winner! Starting at $17 / hour, experienced candidates may qualify for a higher wage.Must be able to ...Show moreLast updated: 30+ days ago
    Night Auditor Part Time

    Night Auditor Part Time

    Midas HospitalityTempe, AZ, USA
    Full-time +1
    Quick Apply
    Midas Hospitality is recognized as one of the Top 100 U.Employers in 2021 (by MogulRecruiter).Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women...Show moreLast updated: 26 days ago
    • Promoted
    Night Audit Part-Time Weekend

    Night Audit Part-Time Weekend

    Grand HotelPhoenix, AZ, US
    Part-time
    Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night...Show moreLast updated: 6 days ago
    • Promoted
    Travel Telemetry / PCU Stepdown RN

    Travel Telemetry / PCU Stepdown RN

    Core Medical GroupCasa Grande, AZ, US
    Permanent +1
    Core Medical Group is seeking a travel nurse RN Telemetry for a travel nursing job in Casa Grande, Arizona.Job Description & Requirements. Client in AZ seeking Registered Nurse : .We are looking f...Show moreLast updated: 27 days ago
    • Promoted
    Night Auditor

    Night Auditor

    SchulteScottsdale, AZ, US
    Full-time
    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service cultu...Show moreLast updated: 6 days ago
    • Promoted
    Night Auditor

    Night Auditor

    ZMC Hotels, LLCScottsdale, AZ, US
    Full-time +1
    We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 15 days ago
    • Promoted
    XRay / CT Technologist FT Evenings

    XRay / CT Technologist FT Evenings

    Abrazo Arrowhead CampusPEORIA, Arizona, United States
    Full-time
    Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do.Beyond just medical treatments, we believe in the power of genuine relationshi...Show moreLast updated: 30+ days ago
    • Promoted
    Accounting Manager

    Accounting Manager

    Vaco by HighspringFountain Hills, Arizona, United States
    Permanent
    Tempe, AZ (4 days onsite, 1 day remote).Vaco has partnered with a prestigious company seeking an Accounting Manager to join their team. This role offers a flexible work environment, strong growth po...Show moreLast updated: 30+ days ago
    Hotel Night Auditor - FT / PT

    Hotel Night Auditor - FT / PT

    Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
    Full-time +1
    Quick Apply
    High school or equivalent (Preferred).Hotel Experience 2 years (Preferred).Marriott Brand Experience Preferred.Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we w...Show moreLast updated: 30+ days ago
    • Promoted
    NIGHT AUDITOR

    NIGHT AUDITOR

    PEG Hospitality Group,IncPhoenix, AZ, US
    Part-time
    At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them.Both full and part-time associates are eligible to enroll in our benefit plan ...Show moreLast updated: 12 days ago
    • Promoted
    Hotel Night Auditor

    Hotel Night Auditor

    Fairfield Inn & Suites Phoenix MidtownPhoenix, AZ, US
    Full-time
    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality ...Show moreLast updated: 30+ days ago
    • Promoted
    Night Auditor

    Night Auditor

    Marriott InternationalPhoenix, AZ, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 4 days ago
    • New!
    Night Auditor

    Night Auditor

    OTO DevelopmentScottsdale, Arizona, United States, 85250
    Full-time
    We are pleased to announce a wonderful opportunity for a.What will you be doing most days?.Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand q...Show moreLast updated: 12 hours ago
    • Promoted
    Night Auditor- Hotel Adeline Scottsdale

    Night Auditor- Hotel Adeline Scottsdale

    Pyramid Global HospitalityScottsdale, AZ, US
    Full-time
    The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office.This position will account for daily activity by organizing and verifying information; id...Show moreLast updated: 30+ days ago
    • Promoted
    Part Time Night Auditor

    Part Time Night Auditor

    ZMC HotelsGlendale, AZ, US
    Full-time +2
    We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 30+ days ago
    • Promoted
    Part Time Night Auditor

    Part Time Night Auditor

    Hampton Inn Phoenix Glendale PeoriaPeoria, AZ, US
    Full-time +2
    We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 30+ days ago
    • Promoted
    RN PACU Specialty FT Evenings

    RN PACU Specialty FT Evenings

    Abrazo Arrowhead CampusGlendale, AZ, United States
    Full-time
    Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do.Beyond just medical treatments, we believe in the power of genuine relationshi...Show moreLast updated: 1 day ago