Service Dispatcher

Fast, Effective, and Safe Electrical Solutions

Yellowstone Local is proud to represent Hi-Tech Electric, an industry leader in electrical services.

You’re the one who keeps the chaos in check! If you’ve got dispatch experience and thrive in the fast lane, keep reading.

What’s in it for You?

Pay starting at $24.00–$28.00 per hour

Full-time schedule, 40–50 hours per week

Paid time off

Work based out of Kalamazoo, MI, with day-to-day operations supported out of the nearby Portage area

Long-term stability with a company that values precision and performance

Why You’ll Love It Here

Join a professional, down-to-earth team that values strong communication and mutual respect

Your role matters. You’ll be the engine behind daily operations, keeping everything moving

Leadership is accessible and actually listens

Growth opportunities for those who take ownership and get results

Your New Role

As a Service Dispatcher in Kalamazoo, MI, you’ll be the key point of contact for field technicians, managing daily schedules, dispatching jobs, and ensuring smooth communication across departments. You’ll work closely with both field teams and leadership to support job execution from start to finish.

What You’ll Do :

Dispatch and coordinate service technicians to job sites

Manage daily work order schedules and monitor job progress

Review technician job write-ups for accuracy and completeness

Serve as the communication link between techs and account managers

Support field staff with updates, scheduling changes, and general assistance

Build strong relationships with customers, vendors, and internal teams

Provide coaching and feedback to field techs as needed

Ensure compliance with company policies and safety procedures

Report to the Operations Manager and Service Manager

Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

At least 3 years of experience dispatching field technicians or coordinating technician schedules in a service-based industry

Strong multitasking, problem-solving, and organizational skills

Clear and professional communication, both written and verbal

Familiarity with dispatch software, phone systems, and data entry

Knowledge of fleet management or scheduling is a plus

Ability to stay calm and focused under pressure

Must be able to commute reliably to Kalamazoo, MI (Portage area)

Hi-Tech Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange