Senior Solutions Engineer - Salesforce

Position Title : Senior Solutions Engineer - Salesforce

Locations : Rockford_IL

Time Type : Full time

Req ID : JR1200-Rockford_IL

At Midland, we’re proud to be a little different. You can see it in our bright orange signs-but there’s more to it than that. With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead. We’re innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right."

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and / or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Salary Range : $88,000-$120,000 / annually

Position Summary

This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce.

Responsibilities :

• Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.
• Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.
• Manage Salesforce system administration : custom objects, fields, layouts, validation rules.
• Implement automation : workflows, approval processes, and rules to streamline operations.
• Ensure data governance : audits, data management, and quality standards adherence.
• Design and execute test plans for solution validation.
• Lead Salesforce integrations ensuring consistency and information flow across systems.
• Collaborate with stakeholders to evaluate integration needs and maintain implementations.
• Provide technical mentorship to junior team members and serve as a subject matter expert.
• Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.
• Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.
• Stay current on Salesforce updates and industry best practices.
• Be task-focused and adaptable in a dynamic work environment.
• Present ideas clearly and concisely to technical and non-technical audiences.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.

Requirements :

Experience with the sales process, cycles and methodology, including :

Experience with marketing activity, including :

Competencies :

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

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