IT Helpdesk Support

Level I Systems Engineer

Empower Your IT Career with Growth, Flexibility, and Outstanding Perks!

At StoredTech , we don't just provide IT support-we create exceptional experiences for our clients and our team! If you're a tech-savvy problem solver who loves working in a fast-paced environment, this is the perfect opportunity to grow your career with a company that values your well-being, work-life balance, and professional development.

As a Level I Systems Engineer , you'll play a vital role in ensuring our clients' IT systems run seamlessly while delivering top-notch service and client delight!

Why Join StoredTech?

We believe in taking care of our team as much as we do our clients. That's why we offer :

✅ Birthdays Off – Because Your Special Day Matters! 🎉

✅ Free Aura Digital Protection for You and Your Entire Family – Keep your personal information safe.

✅ Flexible Work Scheduling – Balance work and life with ease.

✅ Career Advancement Opportunities – We invest in your growth!

✅ A Fun, Engaging Work Environment – Enjoy perks like a stocked snack bar, exercise equipment & popcorn machines.

What You'll Do :

• Provide exceptional technical support via phone, email, and remote assistance tools.
• Diagnose and resolve hardware, software, and network issues efficiently.
• Support clients remotely or onsite with a smile and a customer-first attitude.
• Collaborate with fellow engineers to ensure smooth system operations.
• Utilize critical thinking and established procedures to resolve client needs.
• Escalate complex technical issues to senior engineers when necessary.
• Install, configure, and maintain hardware, software, and network systems.
• Document all support interactions for transparency and knowledge sharing.
• Stay up to date with industry trends and new technologies.

What You Bring :

Perks & Benefits That Set Us Apart :

💰 Generous Paid Time Off Policy

📈 401k + Employer Matching

🆓 Free Employee Assistance Program (EAP)

🦷 Dental & Vision Insurance

🔒 Employer Paid STD, LTD, & Life Insurance

💲 $2,000 Employee Referral Bonus

📜 Certification Incentives to Advance Your Career

☕ Coffee & Snacks to Keep You Fueled!

Join us and be part of a company where your growth, happiness, and success matter! 🚀