Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA.

The franchisee is a separate company and separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA.

Essential Duties & Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew members and other managers during the shift to ensure great quality, service and cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Managing team members
• Exceptional Customer Service which includes digital ordering
• Quality Food Production
• Daily Maintenance and Cleanliness
• Training
• Safety and Security
• Inventory Management
• People Practices (Supporting Recruitment, Retention, Engagement, Etc.)

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced McDonald's environment. You must be 18 years of age or older to be a manager.

Physical Demands

Benefits

We are an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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