Lead UX / IX Designer - US Citizen

Business Technology Integrators (BTI) , a Service-Disabled Veteran-Owned Small Business with over 25 years of experience delivering innovative IT solutions to the Federal Government, is seeking a Lead UX / IX Designer to support DHS US Citizenship and Immigration Services (USCIS) Responsibilities :

• The Lead UX / IX Designer shall lead the user experience and user interaction design of complex, enterprise-level, services and systems.
• Lead will comfortably and effectively work very closely with USCIS staff and other DevSecOps team members (business analyst (BAs), user experience / interaction (UX / IX) designers, engineers, and technical leads) to design solutions that meet business objectives.
• Lead UX / IX Designers will be expected to gain an understanding of the functional and technical landscape so they can effectively design solutions that benefit users.
• Will serve as consultants capable of helping USCIS business representatives, subject matter experts (SME) and other non-designers understand the essential role of design in product development and as needed, suggesting organizational tactics for improving design solutions.
• Will collaborate with other UX professionals across all DevSecOps teams to develop standards and craft solutions that address user problems.
• Will be responsible for working in collaboration and alignment with other Lead UX / IX Designers on the technical direction and standard framework for building out design-led solutions.
• DHS requires Section 508-compliant user interfaces.
• Lead UX / IX Designers will be responsible ensuring and maintaining compliance with Section 508 design and content standards.

Requirements :