Talent.com
Dental Practice Operations Manager

Dental Practice Operations Manager

Shared Practices GroupRichmond, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : OVERVIEW :

Working at Shared Practices Group means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do, and it shows.

Shared Practices Group is a very fast growing company that has several dental practices around the US focusing on dentures and implants. Our mission is to increase our patients’ access to life-changing full arch dentistry.

You’ll be joining an energetic, effective, and tight-knit central team that embodies the concept of Team First! We take care of our teams at our practices so that they can take care of our patients! Come join our team today!

JOB SUMMARY :

Your Role in Our Mission :

As the Practice Operations Manager oversees the daily operations of a dental office, ensuring efficiency, compliance, and exceptional patient service. They manage administrative tasks, staff coordination, and patient interactions, acting as a liaison between the dental team and patients. What’s more important, is that you’ll be part of a solution that significantly impacts daily lives and long-term health of our patients.

Your Impact :

The Practice Operations Manager is responsible for the patient experience through excellent service, ensures compliance with legal regulations, leads and motivates the dental team, and often contributes to marketing and growth strategies. This role is vital as it directly impacts the practice's reputation, profitability, and long-term success.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Operations Management :

  • Oversee day-to-day office operations, ensuring smooth workflow and high efficiency.
  • Implement and maintain office policies and procedures.
  • Complete weekly scorecard of practice level KPI’s
  • Ensure the office complies with legal regulations, including health and safety standards.
  • Conduct regular visits to dental offices, clinics, and other healthcare facilities to present product offerings and generate new business through networking with general practices.
  • Lead morning huddles and end of day activities
  • Manage office supply inventory and place orders as necessary should the DA be out or need support.

Staff Management :

  • Recruit, train, and supervise office staff
  • Schedule and coordinate staff work hours, ensuring adequate coverage.
  • Conduct performance reviews and provide ongoing training and development.
  • Address and resolve any staff issues or conflicts.
  • Patient Management :

  • Ensure excellent patient service, from consultation to surgery to post-treatment follow-up. Will complete consultations should the Smile Consultant be out or need support.
  • Manage patient records, ensuring they are accurate and up-to-date.
  • Handle patient inquiries, complaints, and concerns in a professional manner.
  • Oversee the patient appointment scheduling system to maximize efficiency and patient satisfaction.
  • Financial Management :

  • Oversee collections and ensure the practice is meeting monthly targets.
  • Manage accounts receivable and payable, maintaining accurate financial records
  • Ensure completion of daily and monthly closings within Open Dental
  • Monitor and manage office expenses, finding cost-effective solutions when necessary.
  • Requirements :

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :

    Qualifications :

    Experience :

  • 3-5 years of experience in a dental office setting, with at least 2 years in a managerial role.
  • Experience with dental practice management software.
  • Skills :

  • Strong leadership and management abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in office software, including Microsoft Office Suite and OpenDental.
  • Knowledge of dental terminology, billing, and coding.
  • Strong organizational and problem-solving skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • WHAT WE OFFER :

    You’ll have the opportunity to make a meaningful impact in patients’ lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes :

  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) retirement plan
  • Short-term disability and additional optional benefits
  • Paid vacation and sick
  • Paid holidays
  • Opportunities for ongoing professional development and growth
  • Join Us : If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives.

    Salary Description : 65k-70k / year

    Hours of Operation : This is a full-time, Exempt role and the hours of operation are Monday-Friday

    Create a job alert for this search

    Dental Practice Manager • Richmond, VA, US

    Related jobs
    • Promoted
    • New!
    Licensed Practical Nurse (LPN) - Sign On Bonus

    Licensed Practical Nurse (LPN) - Sign On Bonus

    The Laurels of Willow CreekMIDLOTHIAN, Virginia, United States
    Full-time +1
    Full-Time and Part-Time Shifts Available on the following shifts : .Join us for our Job Fair on Tuesday, October 21st from 10am - 5pm! Job offers will be given on the spot!.Looking for self-motivated...Show moreLast updated: 7 hours ago
    • Promoted
    Travel Physical Therapist (PT) - $1,920 per week in Bowling Green, VA

    Travel Physical Therapist (PT) - $1,920 per week in Bowling Green, VA

    AlliedTravelCareersBowling Green, VA, US
    Full-time
    AlliedTravelCareers is working with Secure Nursing Service to find a qualified Physical Therapist (PT) in Bowling Green, Virginia, 22427!. Competitive Pay Rates & Benefits.Full Housing Placement...Show moreLast updated: 30+ days ago
    • Promoted
    Haunt Associate

    Haunt Associate

    Kings DominionBumpass, VA, USA
    Temporary
    Step into the shadows and bring the thrills to life! Now hiring for our Haunt season.Get ready to bring the fear and FUN with Kings Dominion this Haunt season! Help us create memories that will las...Show moreLast updated: 3 days ago
    • Promoted
    Capital Project Engineer / Manager (+30% Travel)

    Capital Project Engineer / Manager (+30% Travel)

    On-Board CompaniesColonial Heights, VA, US
    Full-time
    On-Board Engineering is hiring a Project Engineer / Manager (+Travel) in Colonial Heights, VA!.For immediate consideration please send your resume to. Subject Line : Position and State Located.Coloni...Show moreLast updated: 3 days ago
    • Promoted
    Restaurant Operations Manager

    Restaurant Operations Manager

    Hardee'sPetersburg, VA, United States
    Full-time
    Click HERE to Apply!Job Title - Restaurant Breakfast Manager / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT BREAKFAST MANAGERS If you are passionate about making a difference for our guests and our team...Show moreLast updated: 3 days ago
    • Promoted
    Dentist

    Dentist

    DOCS HealthBowling Green, VA, US
    Full-time
    DOCS Health is seeking General Dentists, Endodontists, and Oral Surgeons to join our team in providing essential dental exams and treatments to our Military Service Members.Participate in mandatory...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Medical-Surgical - $2,596 per week in Tappahannock, VA

    Travel Nurse RN - Medical-Surgical - $2,596 per week in Tappahannock, VA

    TravelNurseSourceTappahannock, VA, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Med / Surg RN in Tappahannock, Virginia, 22560!.Minimum 1 year experience required. Medical & Health Insurance Benefits from fir...Show moreLast updated: 1 day ago
    • Promoted
    Associate Dentist - Accepting 2026 New Grad Applications

    Associate Dentist - Accepting 2026 New Grad Applications

    Spencer Dental & Braces - a Benevis companyCharles City, VA, United States
    Full-time
    This is a sourcing posting to accept applications for 2026 graduates for future positions in Richmond, VA at our 3 locations : Richmond - Southside Plaza, Richmond - Mechanicsville Turnpike, and Col...Show moreLast updated: 26 days ago
    • Promoted
    Dental Hygienist

    Dental Hygienist

    Spencer Dental & Braces - a Benevis companyFort Lee, VA, United States
    Full-time +1
    Pay range $55-$70 but negotiable depending on experience.Up to 12k Sign-on or relocation bonus for full-time and 5k for part-time, plus Production pay opportunity. Benefits, 401K, PTO, Continuing Ed...Show moreLast updated: 30+ days ago
    • Promoted
    Physician Assistant - PRN – Sign-on Bonus!

    Physician Assistant - PRN – Sign-on Bonus!

    Matrix Medical NetworkTappahannock, VA, United States
    Full-time
    Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation.We deliver...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Therapist (LCSW, LPC, LMFT)

    Licensed Therapist (LCSW, LPC, LMFT)

    LifeStance HealthThornburg, VA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Dental Office Manager (Richmond)

    Dental Office Manager (Richmond)

    Dental DreamsRichmond, VA, US
    Full-time
    This position will focus on achieving operational goals, managing employee relations, and patient relations.The scope of the role is to assist and cover the front desk staff, fulfill the scheduling...Show moreLast updated: 30+ days ago
    • Promoted
    Fast Pay - Earn at least $2030 in your first 159 trips, guaranteed.

    Fast Pay - Earn at least $2030 in your first 159 trips, guaranteed.

    UberCharles City, VA, United States
    Full-time +1
    Earn at least $2030 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
    • Promoted
    Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    UberCharles City, VA, United States
    Full-time +1
    Earn at least $2030 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
    • Promoted
    Operations Admin II-1

    Operations Admin II-1

    Federal Express CorporationColonial Heights, VA, United States
    Full-time
    Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service.Tends to damaged an...Show moreLast updated: 30+ days ago
    • Promoted
    Quick Earnings : Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    Quick Earnings : Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    UberCharles City, VA, United States
    Full-time +1
    Earn at least $2030 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
    • Promoted
    Choose your schedule - Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    Choose your schedule - Earn At Least $2030 For Your First 159 Trips, Guaranteed.

    UberCharles City, VA, United States
    Full-time +1
    Earn at least $2030 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago
    • Promoted
    Infectious Disease Physician

    Infectious Disease Physician

    HealthEcareers - ClientClaremont, CA, USA
    Full-time
    Inland Valley Infectious Disease Medical Group, a well established single specialty medical group, is seeking a BC / BE infectious disease physician to join a busy 5 physicians practice in Los Angele...Show moreLast updated: 8 days ago