Front Desk RepresentativeIndotronix Avani Group • Superior, WI, US
Front Desk Representative
Indotronix Avani Group • Superior, WI, US
2 days ago
Job type
- Full-time
Job descriptionAnswer phones Visitor Management Photo ID badges and upload picture to WorkDay Name plate requests, input location information in WorkDay Action invoices and Service Now tickets for Workplace Services Elink, SharePoint, Service Now, E-mail response activities Vendor Management Liaison for large moves, weekly moves, additions, and changes Assist Real Estate and Workplace Services department with select admin activities (room bookings, catering requests, stationery supply orders, etc.) Provide back-up (alternate) coverage for other Workplace Services team members Participate in various projects such as Environment Health & Safety initiatives, sustainability programs or other facility related projects Deal with difficult situations and clients in a calm and professional manner Cross Train with other Navigators and Workplace Services Coordinators Parking Management Access Card Management Perform Gatekeeper responsibilities; courteously screen each visitor and caller to protect office staff from external threats and maintain confidentiality. Perform ad hoc duties as required by Supervisor / Team Lead Workplace Services (business card reviews and approvals, Iron Mtn. liaison, drafting template communications, entering work orders, etc.) Core competencies Relationship and Interpersonal Skills, Adaptability and Flexibility, Customer Service 1-3 years’ experience in an office administration role or customer service role Must have the ability to manage and prioritize across multiple areas and issues High energy and enthusiastic with a desire to provide an exceptional customer service experience Demonstrated problem solving skills Proficiency in Microsoft Office Suite (Word and Excel) is required Ability to create and innovative effective solutions to challenges Maintain the integrity of the company brand and protect the company’s reputation in interactions with guests, employees and contractors Possess keen attention to detail and has the ability to maintain confidentiality at all times Significant communication skills; written and verbal skills both in-person and on the telephone
Job Description
Title : Workplace Services Representative
Job type : Long Term Contract
Location : Superior, WI
Scope :
- Administrative work requiring initiative and positive professional demeanor
- Respond quickly and efficiently in a dynamic environment
- Be seen as a trusted advisor who is resourceful and creative as this role is often faced with challenges that require immediate attention, assessment, action plans and execution
Specific Accountabilities
Knowledge, Skills & Abilities
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Front Desk Representative • Superior, WI, US
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