Account Executive

Job Description

Job Description

Salary : Company Summary :

Illumynt provides comprehensive IT asset management services for organizations and corporations. In this business line, we provide value-added services including logistics management, equipment refurbishment, data erasure, product re-marketing, sales, revenue sharing and reporting for our clients. We are headquartered in Burlington, MA with business operations around the world, including Asia, India, Europe and Latin America.

Illumynt is also engaged in the business of wholesale distribution of technology equipment including computers, computer components and peripherals, networking and telecommunications hardware and other electronic products. We obtain supply on consignment and through direct purchase from end users, large manufacturers (OEMs) and distributers who find themselves with excess inventory. We re-sell those products to end users, other OEMs, distributers, resellers and brokers worldwide.

Position Summary :

The Account Executive (Trader) is responsible for selling Illumynts inventory assets in a timely manner, while obtaining the best possible prices for those assets. The Account Executive must continually develop new customers and build strong relationships with existing customers. A Trader must be able to clearly articulate the companys transaction policies, grading and warranty information to their customers to complete smooth transactions. A Trader must be self-motivated and follow up on all leads whether provided by the company or self-generated.

As an Account Executive, your job responsibilities will include, but not be limited to :

Source and prospect potential customers to increase customer base.

Collect related market information and report market information to sales management.

Sell company stocked products to the assigned customers; get bids from customers for the products we are purchasing for potential inbound supply; ensure the customers honor their bids and close the deal on selling side.

Develop / build strong business relationship with customers.

Manage customer relationships including collecting deposits / payments from the customers on time and coordinating with the support team to take care of any applicable RMAs and resolving any disputes that may arise.

Conduct sales activities to achieve monthly, quarterly, and annual sales targets provided by sales management.

Maintain current updated records of sales activity in illumynts CRM.

Assist Illumynt support organization to complete sales orders / invoicing

Research current technology developments for IT equipment and IT commodity markets (e.g. hard drives / storage, memory, compute) to maintain good working knowledge of Illumynt product lines.

Performs other duties as assigned by management.

Travel to certain customer and Illumynt locations as needed for customer support.

Knowledge, Skills and Abilities :

• Proven work experience as a Strategic account manager or Key account manager
• Strong sales experience in B2B environment
• Hands on experience with CRM software and Account management systems
• Understanding of sales performance metrics
• An ability to address customer requests in a timely manner
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation skills.

Strong executive maturity : proven ability to communicate across a highly matrixed organization

Competencies :

Command Skills Ability to lead a team of internal employees and command the agenda on a meeting with the executive team of the customer.

Communication Ability to communicate well both verbally and written. Presents well in front of the customer and provides a good review back to illumynt management.

Cooperation Establishes and maintains effective collaborative relationships with others at all levels of the organization, exhibits tact and consideration and works actively to resolve conflict.

Customer Service Displays courtesy and sensitivity, manages difficult or emotional customers situations; meets commitments; responds promptly to customer needs and solicits customer feedback to improve service.

Problem Solving Develops alternative solutions, gathers and analyzes information skillfully, identifies problems in a timely manner, resolves problems in their early stages and works well in group problem solving situations.

Sales SkillsAchieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

Forecasting Skills Keeps an accurate account of all deals in play, what is needed to close them, and where you need help