Sr MGR Network Operations - PUB SEC

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lead a team of network engineers and system administrators responsible for the design, implementation, and ongoing management of public sector infrastructure platforms. Drive operational reliability, security, and compliance across complex technical environments, ensuring robust support for mission-critical government services.

The Main Responsibilities

Lead and manage a team of network engineers and system administrators responsible for public sector infrastructure operations. Hire, train, and develop IT staff, ensuring the team is equipped with the skills and knowledge required for success. Schedule, organize, and assign projects to team members, balancing workloads and aligning resources with business priorities. Conduct timely and constructive performance evaluations, providing regular feedback and supporting professional growth. Handle discipline and termination of employees as needed, in accordance with company policy. Design technical roadmaps, coordinate initiatives, and drive teams to meet commitments based on business needs. Develop and implement processes and practices that enable teams to evolve toward leaner operations and continuous improvement. Facilitate discussion, decision making, and conflict resolution, fostering a collaborative and accountable team culture. Lead internal and external communication efforts, improving transparency and sharing of information across stakeholders. Ensure roadblocks and open issues are identified and removed to maintain project momentum and operational reliability. Foresee risks and dependencies, managing them proactively to ensure business continuity and compliance with federal and industry regulations (SOC, PCI, HIPAA, FISMA, FedRAMP). Oversee daily operations of network and infrastructure systems, ensuring high availability, performance, and security. Direct technical teams in troubleshooting, incident response, and root cause analysis for infrastructure issues. Monitor key metrics (uptime, latency, fault frequency, capacity) and drive continuous improvement initiatives. Lead technical projects for infrastructure upgrades, migrations, and new deployments, coordinating cross-functional resources. Collaborate with internal stakeholders and external partners to deliver secure, resilient infrastructure solutions for government clients.

What We Look For in a Candidate

Proven experience leading technical teams in network engineering and systems administration, preferably in a public sector or regulated environment Typically, 6+ years experience with 1+ year previous supervisory / leadership experience Deep understanding of infrastructure technologies (routing, switching, firewalls, virtualization, cloud platforms). Strong knowledge of automation, orchestration, and monitoring tools. Demonstrated success in managing complex infrastructure projects and driving operational excellence. Experience with compliance frameworks and audit processes (ATO, HIPAA, FISMA, FedRAMP). Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experienc Exceptional problem-solving, communication, and leadership skills.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges

$129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process

Learn more about Lumen's :

• Benefits
• Bonus Structure

#LI-Remote

Requisition # : 340659

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12 / 07 / 2025