Marketing Technology Program Manager (Pharm)

Our pharmaceutical client is seeking a Program Manager to lead the implementation and scaling of a Content Authoring Tool (CAT) and associated Digital Asset Management (DAM) capabilities. The tools are used to support the review and approval process for medical, legal, and regulatory content, and the program aims to expand their usage for content creation, management, and distribution across multiple channels and markets.

The Program Manager will provide oversight, coordination, and leadership across multiple workstreams, ensuring successful execution of content management initiatives and adoption across global teams.

Key Responsibilities

• Schedule Management : Develop and maintain project schedules, track deliverables, and manage dependencies between internal teams and vendors.
• Communication Management : Create and execute a communication plan to ensure all stakeholders are informed of critical milestones, updates, and risks.
• Stakeholder Management : Ensure sponsors, management, technical teams, and vendors have the information needed to deliver their work effectively.
• Risk Management : Identify, track, and mitigate risks and issues across all projects and workstreams.
• Vendor Management : Oversee vendor deliverables and responsibilities, ensuring alignment with project objectives and timelines.
• Scope Management : Monitor changes in project scope and evaluate their impact on overall program goals.
• Process Execution : Implement and manage processes for schedule, communication, risk, scope, and vendor management to achieve intended program outcomes.
• Program Scaling Framework : Design tools and processes to enable efficient adoption of the content management platform across multiple channels and markets.
• Continuous Improvement : Conduct regular process reviews, capture feedback, analyze effectiveness, and recommend adjustments to improve program performance.

Qualifications

Send resumes to jvale@jsrtechconsulting.com