Director of Operations

Ornot is a rider-owned cycling-apparel brand. Since 2013 we’ve built the gear we want to wear—clean design, domestic production roots, and a commitment to sustainability. We’re a small crew of hard workers who prefer quick in-person chats to drawn-out meetings, and we test every product ourselves. After 11 years, we’re a profitable company with a team of eight full-time employees. If you’re not familiar with us, take a quick spin through our site while you’re here.

Why Now?

Our creative and product teams are strong, but the founder still handles many day-to-day business operations while also serving as creative director. We need a seasoned operator to own those daily functions so the founder can focus on product vision and strategic growth. You’ll report directly to the founder and become the hub that keeps everything moving, maintaining realistic timelines, sharp numbers, and meticulous details.

What You Will Own

• Cross-Team Communication – Keep design, production, marketing, customer service, and showroom aligned; always know project status.
• Production & Product Development – Work with production leads to maintain realistic sample and factory calendars and manage trims, fabrics, and vendor timelines for our U.S. line.
• Process & Efficiency – Replace bottlenecks with simple workflows; decide when to automate, outsource, or handle tasks in-house; introduce AI tools when they add value.
• Business Systems & Backend – Oversee inventory flow, sales data, internal tools, and everyday HR logistics so the team runs smoothly.
• Financial Oversight – Track margin, cash flow, COGS, and CAC; bring clear, data-driven recommendations.
• Team Leadership & Accountability – Set clear deadlines, balance workloads, and uphold standards.
• Marketing & Launch Coordination – Ensure samples, assets, photos, inventory, and launch dates all line up, keeping launch calendars on track.
• Website Health – Own Shopify accuracy and best practices; delegate updates or handle them yourself, but confirm stock, links, and pricing stay correct.
• Network & Resources – Tap your freight, ads, development, or logistics contacts when extra muscle is needed.

You’ll Thrive Here If You…

How We Work

What You Get

We review applications on a rolling basis and will contact candidates who best fit what we’re looking for.

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