Accounts Receivable Specialist

Job Description

Job Description

We are looking for a dedicated Accounts Receivable Specialist to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will oversee essential billing and accounts receivable tasks, ensuring accurate financial transactions and exceptional customer support. This position offers an opportunity to work with SaaS invoicing processes and collaborate across teams to resolve complex financial inquiries.

Responsibilities :

• Manage SaaS invoicing processes, including creating service orders and issuing credit memos.
• Respond promptly to a high volume of internal and external customer inquiries regarding billing and accounts receivable matters.
• Investigate and resolve complex billing issues, collaborating with various teams to ensure timely and accurate case resolution.
• Utilize Salesforce to track, manage, and communicate case progress effectively.
• Maintain clear and precise communication with both customers and internal stakeholders.
• Process and reconcile cash applications, ensuring all transactions are accurately recorded.
• Enter and code invoices efficiently, maintaining data integrity.
• Support overall billing functions by ensuring compliance with company policies and procedures.
• Work with NetSuite, Salesforce, and Excel to streamline financial operations and reporting.
• Provide insights and recommendations to improve billing and accounts receivable processes.
• Proven experience in billing and accounts receivable tasks, including handling invoices, credits, and financial transactions.
• Strong customer service skills with the ability to address and resolve inquiries professionally.
• Familiarity with SaaS billing processes is preferred.
• Proficiency in using NetSuite, Salesforce, and Microsoft Excel at a beginner to intermediate level.
• Excellent problem-solving abilities and attention to detail.
• Ability to manage high transaction volumes efficiently and accurately.
• Effective verbal and written communication skills.
• Capacity to collaborate across teams and adapt to dynamic work environments.