Sales And Dispatch Coordinator
Korte Does It All is a leading provider of HVAC, plumbing, and electrical services in Fort Wayne, IN. We're known for our commitment to quality, customer satisfaction, and community values.
What you will do :
- Serve as the first point of contact for customers via phone
- Provide exceptional customer service and support
- Schedule service appointments and coordinate technician dispatch
- Ensure technicians are routed efficiently and arrive on time
- Maintain accurate records of customer interactions and service details
- Support the sales team with administrative coordination and follow-ups
- Contribute to sales growth through upselling, lead management, and customer engagement
What You will bring :
Minimum 2 years of experience in sales coordination and dispatching (required)Strong verbal and written communication skillsProficiency with phone systems and scheduling softwareExcellent organizational and multitasking abilitiesAbility to thrive in a fast-paced, team-oriented environmentA proactive, customer-first mindsetPhysical Requirements :
Ability to lift and carry up to 50 pounds.Ability to work in confined spaces (e.g., attics, crawl spaces, basements).Prolonged periods of standing, kneeling, and bending.Ability to work at heights (e.g., ladders, elevated plat forms).Manual dexterity to handle electrical tools and equipment.Ability to work in various weather conditions when performing outdoor installations.Benefits :
Health Coverage : Employer-paid medical, dental, and vision plan optionsInsurance : Life, AD&D, and long-term disability included; optional short-term and gap coverageSavings Accounts : FSA and HSA contribution optionsRetirement : 401(k) available upon hire with employer match; Traditional and Roth optionsTime Off & Perks :
Paid time off and holidaysPaid parental leaveGrowth and Training Opportunities :
Tuition ReimbursementOn-going training and developmentRequirements :
Valid Driver's License (required)To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.Korte Does It All is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.