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Sales and Dispatch Coordinator
Sales and Dispatch CoordinatorKorte Company • Fort Wayne, IN, US
Sales and Dispatch Coordinator

Sales and Dispatch Coordinator

Korte Company • Fort Wayne, IN, US
2 days ago
Job type
  • Full-time
Job description

Sales And Dispatch Coordinator

Korte Does It All is a leading provider of HVAC, plumbing, and electrical services in Fort Wayne, IN. We're known for our commitment to quality, customer satisfaction, and community values.

What you will do :

  • Serve as the first point of contact for customers via phone
  • Provide exceptional customer service and support
  • Schedule service appointments and coordinate technician dispatch
  • Ensure technicians are routed efficiently and arrive on time
  • Maintain accurate records of customer interactions and service details
  • Support the sales team with administrative coordination and follow-ups
  • Contribute to sales growth through upselling, lead management, and customer engagement

What You will bring :

  • Minimum 2 years of experience in sales coordination and dispatching (required)
  • Strong verbal and written communication skills
  • Proficiency with phone systems and scheduling software
  • Excellent organizational and multitasking abilities
  • Ability to thrive in a fast-paced, team-oriented environment
  • A proactive, customer-first mindset
  • Physical Requirements :

  • Ability to lift and carry up to 50 pounds.
  • Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
  • Prolonged periods of standing, kneeling, and bending.
  • Ability to work at heights (e.g., ladders, elevated plat forms).
  • Manual dexterity to handle electrical tools and equipment.
  • Ability to work in various weather conditions when performing outdoor installations.
  • Benefits :

  • Health Coverage : Employer-paid medical, dental, and vision plan options
  • Insurance : Life, AD&D, and long-term disability included; optional short-term and gap coverage
  • Savings Accounts : FSA and HSA contribution options
  • Retirement : 401(k) available upon hire with employer match; Traditional and Roth options
  • Time Off & Perks :

  • Paid time off and holidays
  • Paid parental leave
  • Growth and Training Opportunities :

  • Tuition Reimbursement
  • On-going training and development
  • Requirements :

  • Valid Driver's License (required)
  • To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
  • Korte Does It All is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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    Dispatch Coordinator • Fort Wayne, IN, US

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