Patient Scheduler, FT, Day

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for scheduling patients requiring admission, diagnostics and / or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly / timely, and entered into computer-based scheduling system.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose : Inspire health. Serve with compassion. Be the difference.

Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs : referrals, referral sources, missed visits, and complaints.

Coordinates the scheduling of patients requiring admission, diagnostic procedures and / or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral / central intake form(s). Coordinates appointments and / or classes with the appropriate clinical and clerical staff.

Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

Performs other duties as assigned.

Supervisory / Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education - High School diploma or equivalent preferred

Experience - Two (2) yearsof related work experience preferred

In Lieu Of

NA

Required Certifications, Registrations, Licenses

NA

Knowledge, Skills and Abilities

Knowledge of scheduling procedures

Knowledge of services offered to provide accurate scheduling of clients.

Communication skills

Customer-oriented service skills

Proficient in use of telephone equipment, voicemail, and computers

Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

NE Columbia Medical Park

Facility

1510 Richland Hospital

Department

15099151 Revenue Cycle - Cancer Institute - CIR

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.