Overview
LayerZero Power Systems, Inc. is seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role is remote with travel to customer sites in Dallas, TX and surrounding states. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset.
Responsibilities
- Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including :
Static transfer switches
Power distribution unitsRemote power panelsProvide technical support to customers on-site and remotely via phone and emailMaintain accurate and timely service records in the LayerZero systemRespond to emergency service calls, including participation in the 24 / 7 support rotationTravel to customer sites across the U.S. and Canada as requiredOccasional weekend or holiday work may be necessaryQualifications
Required :
Experience servicing electrical power systemsStrong electrical and electronic troubleshooting skillsAbility to read and interpret diagrams and schematicsFamiliarity with PC-based programming of printed circuit boardsKnowledge of electrical PPE and safety protocolsClean driving recordU.S. Citizenship or C1 Permanent Resident Alien statusPreferred :
Associate degree in an electrical disciplineMilitary training in electronics or electrical systemsWork Location
Initial training conducted at LayerZero headquarters in Aurora, OhioField service performed at customer sites throughout the U.S. and CanadaCompensation And Benefits
Salary-based, non-exempt positionGroup health, dental, and vision insuranceCompetitive 401(k) matchGenerous paid time offSimplified travel expense reimbursementEqual Opportunity Statement
LayerZero Power Systems, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, age, national origin, disability, marital status, ancestry, or veteran status, in accordance with applicable laws and regulations.
J-18808-Ljbffr