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Dispatcher

Dispatcher

InsideHigherEdSan Marcos, Texas, United States
5 hours ago
Job type
  • Full-time
  • Permanent
Job description

Posting Number : 2026158

Posting / Functional Title :

Dispatcher

University Pay Plan Title :

Dispatcher

Location : San Marcos

Department :

UPD Communications / Records

Recruitment Type : Open Recruiting

Job Type : Full-Time

Funding Source : Permanent

Monthly Salary :

$3,750.00 - $4,542.58

Job Category : Non-Exempt

Required Qualifications : Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. :

  • Must have a high school diploma or GED.
  • Have proven experience as a dispatcher or relevant position.
  • Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases.
  • Current Texas Law Enforcement Telecommunicator License by the State of Texas and TCOLE Telecommunicator License or ability to obtain within (1) year of employment.

Preferred Qualifications :

  • Associate degree or Higher
  • Knowledge of police emergency response practices and procedures.
  • Knowledge of TCIC / NCIC and TLETS / NLETS rules, regulations, and requirements.
  • Knowledge of methods, practices, and procedures for responding to and dispatching emergency services utilizing a computer-aided dispatch system.
  • Knowledge of University policies and procedures, Police Department General Orders, and Communications’ Standard Operating Procedures.
  • Knowledge of emergency medical dispatching.
  • Telecommunicator License by the State of Texas.

    • Job Description :

    The Dispatcher is responsible for receiving and prioritizing incoming calls for assistance from the university and managing and directing responding units.

    Job Duties :

  • Track the status and location of emergency personnel accurately using sophisticated computer software.
  • Monitor and respond to various alarms, such as security access, fire alarm systems, security cameras, closed-circuit televisions, teletype, and TDD systems.
  • Manage, monitor, and enter data specific to Open Fox.
  • Handle calls for police or other university services, including those from emergency phones and 911 systems.
  • Gather information swiftly and precisely.
  • Manage radio communications and other information directed to police or university staff.
  • Perform other related duties as required.

    • Additional Information to Applicants :

  • A 5% salary increase effective January 1, 2026.
  • Must turn in a personal history statement and be able to pass a full background.
  • Must pass polygraph, psychological exam and drug screening (as part of conditional job offer).
  • Ability to work 12-hour shifts, including nights, weekends and holidays.
  • Must secure and maintain access to TLETS.
  • Ability to work rotating shifts including weekends and holidays.

    • Job Open Date : 11 / 20 / 2025

    Open Until Filled : Yes

    Normal Work Days :

    Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

    Normal Work Hours Start :

    Rotating Shifts

    Normal Work Hours End :

    Rotating Shifts

    Posting Notices :

    Applicant must have a valid Texas Driver's License and be a driver in good standing with less than ten (10) points deducted for driving infractions as determined by the employer driving standards system., Applicant must pass the drug and alcohol test relevant to the job posting title requirements.

    Legal and Required Notices :

    Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

    Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

    Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa.

    Why Choose Texas State University? :

    Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy :

    Exceptional Benefits : Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.

    Generous Time Off : Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.

    Wellness and Balance : Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.

    Professional Growth : Explore a wide range of training, development courses, certifications, and educational support programs.

    Welcoming Campus : Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits : Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.

    Retirement Security : Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

    At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https : / / www.hr.txst.edu / benefits.html

    Quick Link :

    https : / / jobs.hr.txstate.edu / postings / 55119

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    Dispatcher • San Marcos, Texas, United States