Director of IT

Job Description

Job Description

Description :

The Director of IT is responsible for leading the company’s information technology function, including management of on-premises and cloud infrastructure, IT helpdesk personnel, and system administrators. This role combines strategic leadership with hands-on technical expertise to ensure reliable operations, secure systems, and scalable growth. The Director of IT will oversee IT compliance with HIPAA, SOC 2, and related security frameworks, while also fostering the development and growth of the IT team.

Essential Duties and Responsibilities

• Provide leadership and direction for IT operations, including helpdesk support, infrastructure management, and system administration.
• Manage and grow the IT team, providing mentorship, performance management, and career development opportunities.
• Maintain and improve on-premises and cloud-based infrastructure to ensure high availability, scalability, and performance.
• Oversee IT security operations, implementing best practices and ensuring compliance with HIPAA, SOC 2, and other regulatory requirements.
• Partner with organizational leadership to align IT initiatives with company goals while remaining hands-on with systems and operations.
• Develop, implement, and monitor IT policies, processes, and documentation to drive operational efficiency and standardization.
• Ensure effective disaster recovery, data backup, identity and access management, and system monitoring practices.
• Establish and track KPIs to evaluate IT service delivery and system performance.
• Manage IT budgets, vendors, and technology procurement.
• Provide strategic guidance on new technologies and systems that can improve organizational effectiveness.

Requirements :

Our Offer to Ensure You Choose Gifthealth

Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in transforming healthcare and making a difference in people's lives. Apply today!