Job Title : Charlotte- LTSS Service Care Manager
Duration : Months, possible extension
Requirement : Must have RN
Location :
- Must be local to Charlotte
- In-person visits 3-4 days a week in the field
- Case load daily 2-3 a day
- Field visits will be 2.5-2.75 hr one-way radius from home residence for face-to-face member visits
- Mileage and lodging (if needed) is reimbursed
Shift :
Training 8am-5pm Monday-Friday ESTLearning journey is 4 weeksCamera on – No time off (please ensure the candidates are aware they can’t miss training)Day to Day Responsibilities :
Manage a case load for healthcare members with LTSS (Long Term Support / Services) needsMonthly and quarterly member contact80% travelRemote role, will require a driver’s licenseMember assessments and notesComplete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan developmentMonitor delivery of services and follow-up with members, caregivers, or providers through in-person visits and telephonic contactAuthorize and coordinate referral for servicesEnsure provider services are delivered without gaps and identify functional deficiencies in plans of careAssist in coordinating the development of informal or voluntary services to integrate into the member care planCollaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care servicesAssist member with filing and resolving complaints and appealsTop 3 Must-Have Hard Skills :
RN and / or LCSW, Physical hospital Health, Care Management, Utilization Management, Home Health – all and / or backgroundMicrosoft OfficeBedside care managementCandidate Requirements :
Required : Bachelor's degreeRequired : RN with Physical hospital Health, Care Management, Utilization Management, Home Health – all and / or background