Senior Product Manager

Senior Product Manager

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Join a growing team building diagnostic and troubleshooting tools for production systems to ensure the continued success and scalability of our large and rapidly expanding customer base. At Salesforce, trust is our #1 priority. Our cloud applications handle billions of transactions each day for 100,000+ companies who demand high quality, responsiveness, and predictability. Performance issues and functional bugs must be identified and resolved quickly. As a Product Manager for the Production Engineering development team, you will deliver innovative tools used by Salesforce Engineering and Support teams to detect, diagnose, and prevent these customer-impacting issues.

In Salesforce R&D we work in small, autonomous teams. We value intellect, integrity, and hard work. The company is big enough to have global impact, but small enough for brilliant, driven individuals to make their mark quickly and be recognized. You should have the proven ability to design, develop, optimize and reinvent the feature landscape. If you are passionate about solving tough technical problems, proposing innovative solutions, and understanding customer impact, then we want to talk with you.

Your Impact - Responsibilities :

• Own the product vision for your area. Ensure that it aligns with the overall team and company vision. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
• Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
• Manage the product roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders through transparency and collaboration.
• Drive entire feature delivery lifecycle : research user needs; write user stories; design and prototype UX; work with engineering to develop, test and deliver an impactful product on time; collaborate with internal customers to drive awareness and adoption.
• Develop new opportunities. With your finger on the pulse of the business needs, the users and the engineering roadmap, you are uniquely positioned to discover and develop new opportunities.

Minimum Qualifications :

Required Qualifications :

Preferred Qualifications :

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.