Public Safety Part-Time

Public Safety Team Member Convention Center

Under direct supervision, maintain security of facility and grounds by being aware / observant of crime and vandalism. Maintain and monitor all physical public safety items such as key control, access cards, video / camera systems, radio, etc. Maintain parking / traffic control and enforcement as directed. Provide an industry leading 24 / 7 facility security operation with tact, outstanding service and provide a positive and memorable experience. Work is performed in a fast paced environment requiring multi-task and overlapping deadlines. Work extended and / or irregular hours including nights, weekends and holidays as needed. Must have the ability to walk extended distances and climb stairs.

Major responsibilities include :

• Responsible for maintaining security of the interior and exterior of the building by conducting patrols of the premises on a regular basis.
• Greet employees and guests and verify their identity in a welcoming and friendly manner.
• Communicate positively and professionally with co-workers, vendors and clients.
• Assist in emergency situations including evacuation and injury.
• Monitor and authorize entrance and departure of employees, visitors, and other persons.
• Monitor and operate the security cameras and associated equipment.
• Conduct regular inspections of all floors and levels.
• Write reports; report any malfunctions, misconduct or operational and safety issues.
• Interview victims and witnesses; write incident reports as necessary.
• Follow and adhere to policies and procedures needed to maintain security within the venue and perimeters.
• Work closely with operations staff to meet visitors and event needs while maintaining safety and security measures.
• Respond immediately to fire control center to locate, acknowledge and silence alarm.
• Respond to all safety and public safety calls in a professional and timely manner.
• Document, in writing, all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.
• Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management.
• Gather all initial and applicable information from persons involved in security or safety related incidents.
• Log vendors / visitors in and out as needed.
• Log keys, radios, badges and PPE in and out as needed.
• Report, document and maintain records of incidents using the incident reporting form.
• Maintain patron, employee, and company confidentiality.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Other duties as assigned.

Knowledge, skills and abilities include :